BEST Crowd Management logo

Event Security Guard - Bank of America Stadium

Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Exact $16.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

competitive pay
daily pay options
Weekly pay options
Career growth opportunities
Training and development programs
flexible scheduling options
Diversity and inclusion supportive environment

Job Description

BEST Crowd Management, a division of GardaWorld, is a premier provider of crowd management and event security services known for its commitment to safety, professionalism, and excellence. Operating at major venues like Bank of America Stadium in Charlotte, NC, BEST Crowd Management stands out in the security industry by delivering comprehensive security solutions tailored to a wide range of events, from sports games and concerts to corporate gatherings and large-scale public events. With a reputation built on reliability and effectiveness, BEST Crowd Management ensures that every event they service is executed with the highest standards of safety, helping clients maintain order and protect attendees, property, and staff at all times.

As an Event Security Officer at BEST Crowd Management, you will be a key player in upholding safety standards and maintaining the controlled environment required for successful events. This is a part-time or full-time position offering competitive pay starting at $16 per hour, emphasizing both safety and customer service. The role demands a vigilant and proactive approach to security, where you will be responsible for patrolling assigned areas within the stadium, monitoring access points, conducting bag checks, and managing entry screenings to prevent unauthorized access. You will respond to emergencies or incidents promptly, demonstrating effective problem-solving skills and the ability to remain calm under pressure. Collaborating closely with event staff, law enforcement, and emergency responders, you will help coordinate efforts to resolve issues swiftly and efficiently.

Beyond security enforcement, your role also involves providing exceptional customer service to attendees by assisting with questions and offering directions. The position requires excellent communication skills, a professional demeanor, and the ability to document all activities accurately and thoroughly. Flexibility to work evenings, weekends, and holidays is essential, as these are peak times for events at Bank of America Stadium. BEST Crowd Management invests in the training and development of its officers, offering opportunities for career growth and advancement, making this role ideal for individuals seeking to build a career in security or law enforcement. By joining this team, you join a diverse and inclusive workplace committed to equal employment opportunities regardless of race, color, religion, sex, national origin, age, veteran status, or disability. License number 539406-GP governs the operations ensuring compliance with local and federal laws, underscoring the company’s high standards and professionalism in security services.

Job Requirements

  • Be at least 18 years old
  • Hold a high school diploma or equivalent
  • Previous experience in event security, law enforcement, or a related field is advantageous
  • Possess strong physical fitness and ability to stand or walk for extended periods
  • Exhibit excellent observational and problem-solving skills
  • Demonstrate exceptional communication and interpersonal skills
  • Work effectively in a team and collaborate with individuals from diverse backgrounds
  • Maintain flexibility to work evenings, weekends, and holidays
  • Possess a valid security license or be willing to obtain one if required by local regulations
  • Successfully pass a background check and drug screening

Job Qualifications

  • Hold a high school diploma or equivalent
  • Some college education preferred
  • Previous experience in event security, law enforcement, or related field is advantageous
  • Exhibit excellent observational and problem-solving skills
  • Demonstrate exceptional communication and interpersonal skills
  • Work effectively in teams and with individuals from diverse backgrounds
  • Maintain flexibility to work evenings, weekends, and holidays
  • Possess or be willing to obtain a valid security license if required by local regulations

Job Duties

  • Make a positive impact by maintaining a visible and professional presence to the standards of the client as well as BEST
  • Patrol assigned areas to deter unauthorized activities and ensure safety
  • Monitor access points, conduct bag checks, perform entry screenings, remain vigilant to suspicious parties or situations
  • Respond promptly and effectively to security incidents or emergencies including medical emergencies, disturbances, or unauthorized entry
  • Collaborate with event staff, law enforcement, and emergency services to coordinate security efforts and resolve issues
  • Provide exceptional customer service by assisting attendees, answering questions, and offering directions
  • Report security related occurrences or incidents to supervisors, law enforcement, or medical personnel
  • Create and maintain documentation of relevant activity and submit to leadership
  • Uphold company policies, procedures, and guidelines to maintain professionalism and security effectiveness

Job Criteria

Experience

Mid Level (3-7 years)


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