Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $46,500.00 - $66,400.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

competitive base salary
Monthly commissions
benefits
401k
PTO
lively team culture

Job Description

PINSTACK is a vibrant entertainment and hospitality company known for creating unforgettable experiences in its multi-faceted venue that features bowling, arcade games, dining, and private event spaces. PINSTACK has made a name for itself by combining fun, excitement, and excellent service to become a leading destination for group events, parties, and corporate gatherings. Their locations provide a dynamic atmosphere where guests can enjoy interactive entertainment paired with food and beverage services, making it an ideal place for families, friends, and businesses to celebrate and relax. With a strong emphasis on customer satisfaction, PINSTACK continuously strives to be the go-to spot for social experiences that leave lasting memories.

The Event Sales Manager at PINSTACK plays a crucial leadership role in driving the sales and execution of events within the venue. This position is perfect for a driven, enthusiastic professional who excels at building relationships and converting those connections into successful bookings. The Event Sales Manager is responsible for overseeing the entire sales process for a wide variety of events, including corporate gatherings, private parties, school events, and group buyouts. Critical to the location's financial success, this role requires someone who can not only generate new business leads but also nurture client relationships to build repeat and referral business that sustains growth. Working closely with the operations, kitchen, and entertainment teams, the Event Sales Manager ensures seamless event execution, maintaining the highest standards of service and customer satisfaction.

In this leadership capacity, the sales manager is expected to handle a broad scope of responsibilities, from prospecting and qualifying leads to conducting tours and managing post-event follow-ups. The role demands excellent organizational skills to juggle multiple events and deadlines, as well as the ability to tailor client experiences to their unique desires and needs. Collaboration is key, as the sales manager must work cross-functionally with various departments to guarantee every event runs smoothly and exceeds client expectations. Additionally, involvement with marketing efforts and community outreach helps promote the venue and grow its visibility in the local market. The position offers not just a competitive base salary and commissions, but also a comprehensive benefits package, 401K, paid time off, and a lively, team-oriented culture that values both work and play. This makes the Event Sales Manager role an exciting opportunity for someone passionate about entertainment sales and delivering exceptional guest experiences.

Job Requirements

  • 2+ years of event sales experience in hospitality, entertainment, or a similar industry
  • Goal-oriented individual with the drive to grow market share
  • Strong leadership and communication skills with a guest-first mindset
  • Excellent organizational skills with the ability to manage multiple events and deadlines simultaneously
  • Experience working cross-functionally with operations and kitchen teams to deliver seamless events
  • Outgoing personality with a passion for networking and building lasting client relationships
  • Proficient in CRM software, Microsoft Office, and comfortable learning new technology
  • Ability to work a flexible schedule, including evenings, weekends, and holidays as needed

Job Qualifications

  • 2+ years of event sales experience in hospitality, entertainment, or a similar industry
  • Goal-oriented individual with the drive to grow market share
  • Strong leadership and communication skills with a guest-first mindset
  • Excellent organizational skills with the ability to manage multiple events and deadlines simultaneously
  • Experience working cross-functionally with operations and kitchen teams to deliver seamless events
  • Outgoing personality with a passion for networking and building lasting client relationships
  • Proficient in CRM software, Microsoft Office, and comfortable learning new technology
  • Ability to work a flexible schedule, including evenings, weekends, and holidays as needed

Job Duties

  • Lead the event sales process by prospecting, qualifying, and converting leads into successful events through calls, emails and in-person tours
  • Manage all phases of the event process, from initial inquiry to post-event follow-up
  • Develop and maintain strong relationships with guests, local businesses, schools, and organizations to drive repeat and referral business
  • Work with clients to plan and customize events, ensuring their vision comes to life while maintaining the highest level of service
  • Partner with the operations, kitchen, and arcade/bowling teams to ensure flawless execution of events and parties
  • Meet or exceed monthly and annual sales targets by actively generating leads and closing sales for group events, private parties, and corporate outings
  • Collaborate with the marketing department on strategies aimed at promoting events
  • Attend networking events and community functions to increase brand awareness
  • Be the primary point of contact for event clients, ensuring their needs are met with professionalism and enthusiasm, and resolving any concerns quickly and effectively
  • Maintain accurate records of all sales activity, proposals, and contracts
  • Provide regular updates to the Director of Sales on sales performance

Job Criteria

Experience

Mid Level (3-7 years)


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