Event Sales Manager, Hotel Services- Marriott Denver Tech Center

Encore is a leading global provider of integrated event technology services, specializing in delivering exceptional audiovisual solutions and event experiences for a diverse range of clients. Recognized for its commitment to innovation, customer service, and cutting-edge technology, Encore partners with venues, event planners, and corporations to provide seamless and impactful event experiences across the globe. Operating within the hospitality and event technology sector, Encore’s mission is to elevate every event by offering tailored audio, visual, and production services that meet the unique needs and objectives of each customer. The company is known for fostering an inclusive and diverse workplace culture, embracing individuality and encouraging professional growth among team members. This commitment extends to offering competitive compensation packages and comprehensive benefits designed to support the wellbeing and success of employees and their families.

The Sales Manager, Venues role at Encore is a dynamic position that plays a crucial part in driving revenue generation and enhancing customer satisfaction within hotel and convention center environments. Reporting to senior sales leadership, this role focuses on guiding clients through their event planning journey by identifying tailored solutions that align with their goals and objectives. The Sales Manager is responsible for leveraging the full range of Encore’s tools and resources to maximize event capture and revenue from a designated client portfolio. Key responsibilities include preparing timely and compelling quotes and proposals, collaborating effectively with internal teams and external vendors, and attending on-site meetings to support and enhance the customer event experience.

A central aspect of this position involves cultivating and maintaining strong relationships with venue personnel and customers to foster repeat business and referrals. The Sales Manager is expected to thoroughly understand each customer's history and previous interactions to deliver personalized service experiences that exemplify Encore’s core values such as delivering world-class service, demonstrating ownership, and acting with integrity. Maintaining accuracy and currency in customer relationship management systems reflects the position’s accountability and attention to detail.

This role also requires maintaining a robust sales pipeline to achieve or exceed revenue targets, ensuring all opportunities are documented and forecasts are submitted accurately and on time. The Sales Manager must be adaptable and eager to learn new standard operating procedures and technologies to stay ahead in a fast-evolving industry. Competencies critical to success include strong communication skills, technical proficiency, an understanding of the hospitality industry, and the ability to collaborate across teams to meet customer expectations.

Physically, the role demands considerable time spent sitting, standing, and walking during venue visits and meetings, alongside occasional lifting and carrying of materials weighing up to 50 pounds. The work environment is predominantly hectic and can vary from moderately quiet to noisy settings, often requiring irregular working hours including evenings, weekends, and holidays. Employees must adhere to the company's appearance standards and be prepared to work across multiple hotel locations as necessary.

This full-time position offers a competitive salary range of $57,784 to $67,862 annually, determined by factors such as experience, skill level, and location. Additional compensation opportunities may include bonuses and incentives tied to performance. Encore prides itself on offering an array of benefits aimed at supporting the comprehensive needs of its workforce. Joining Encore means becoming part of a visionary company that values inclusivity, world-class service, and employee development while making a significant impact within the event technology and hospitality sectors.