Event Sales Manager, Hotel Services - Embassy Suites by Hilton Norman Hotel and Conference Center

Encore is a renowned global leader specializing in event technology and production services, serving clients around the world with innovative solutions for meetings, conventions, and live events. With a strong reputation for excellence and a commitment to delivering seamless experiences, Encore operates within the hospitality and event services industry, providing top-tier audiovisual services, event planning support, and technology solutions to enhance the success of events across various venues including hotels, convention centers, and other event spaces. The company prides itself on a customer-centric approach, valuing inclusivity, diversity, and a culture where individual strengths are celebrated, which fosters a collaborative and positive work environment. They are committed to providing competitive compensation and comprehensive benefits to support their employees' overall well-being and professional growth.

The role of Sales Manager, Venues at Encore is a pivotal position responsible for overseeing the sales efforts focused on venue-based event accounts. This role entails guiding customers through the event planning process by identifying tailored solutions that meet their objectives while maximizing revenue opportunities for the company. The Sales Manager, Venues will utilize Encore’s established sales methodologies and tools including CRM systems and venue booking platforms to prepare timely proposals and collaborate with internal teams and external vendors. Cultivating and maintaining strong relationships with key hotel personnel and clients is essential to deliver a world-class event experience and build lasting partnerships. This position supports broader company initiatives, business goals, and core values such as hospitality, accountability, and collaboration.

The ideal candidate will be proactive in driving results with a consultative sales approach, ensuring that the sales pipeline is well-maintained and revenue targets are consistently achieved. Duties include attending site visits and planning meetings, managing event cost structures for profitability, and continuously updating customer information to maintain accuracy and transparency. In addition, the Sales Manager will support the company’s sales forecasting efforts, adopt standard operating procedures, and stay current with new product and technology trends impacting the event services industry. The role demands strong technical aptitude, excellent communication skills, and experience in technology sales or hospitality, preferably with knowledge of audiovisual solutions.

Working within hotel and convention center environments, the position may require exposure to varying noise levels, outdoor conditions, and the use of specialized audiovisual equipment. Flexibility to work irregular hours, including evenings, weekends, and holidays, is essential to meet the dynamic needs of clients and events. Encore values individuals who embody their core competencies: delivering world-class service, doing the right thing, driving results, seeing the big picture, and valuing people. This Sales Manager role offers a salary range between $38,558 and $50,126 and includes potential for bonuses and incentives based on performance and experience. Overall, this position is key to reinforcing Encore’s commitment to creating exceptional event experiences and fostering enduring relationships in the venue sales sector.