Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible schedule
Professional Development
Job Description
Dave & Buster's is a premier entertainment and dining destination known for offering a unique combination of arcade games, delicious food, and a vibrant atmosphere designed to create memorable experiences for guests of all ages. Established as a leader in the entertainment industry, Dave & Buster's combines the thrill of gaming with a full-service restaurant and bar, making it a preferred venue for social gatherings, celebrations, and corporate events. With locations across the country, the company prides itself on fostering a fun, welcoming environment where guests can connect, celebrate, and enjoy top-notch service.
As an Event Sales Manager at Dave & Buster's, you will play a crucial role in crafting unforgettable event experiences tailored to a wide range of clients, from birthday parties and family celebrations to business meetings and corporate functions. This position requires a dynamic individual with excellent communication and organizational skills who can serve as the primary liaison between clients and internal teams. Your responsibilities will include understanding clients' needs, recommending personalized event packages combining food, beverages, games, and entertainment, and ensuring flawless execution from planning through completion.
This role demands a combination of creativity, customer service excellence, and strategic coordination. You will work closely with food and beverage departments, operations, and the marketing team to facilitate seamless event delivery and attract new business. Your proactive approach to solving challenges and your attention to detail will be essential in managing budgets, timelines, and client expectations while maintaining the company's high standards for event presentation and guest satisfaction.
Working at Dave & Buster's as an Event Sales Manager offers a fast-paced, lively work environment with diverse responsibilities that contribute directly to the company’s reputation as a go-to entertainment venue. You will have the opportunity to develop lasting client relationships through personalized service and post-event follow-ups, fostering repeat business and customer loyalty. This position is perfect for a motivated individual passionate about event planning, hospitality, and delivering exceptional guest experiences. Employment is typically full-time with flexible hours, including evenings and weekends, accommodating the varied schedules of events. Dave & Buster's values diversity, inclusion, and equal opportunity, making it a great place to grow your career while having fun and making a positive impact.
As an Event Sales Manager at Dave & Buster's, you will play a crucial role in crafting unforgettable event experiences tailored to a wide range of clients, from birthday parties and family celebrations to business meetings and corporate functions. This position requires a dynamic individual with excellent communication and organizational skills who can serve as the primary liaison between clients and internal teams. Your responsibilities will include understanding clients' needs, recommending personalized event packages combining food, beverages, games, and entertainment, and ensuring flawless execution from planning through completion.
This role demands a combination of creativity, customer service excellence, and strategic coordination. You will work closely with food and beverage departments, operations, and the marketing team to facilitate seamless event delivery and attract new business. Your proactive approach to solving challenges and your attention to detail will be essential in managing budgets, timelines, and client expectations while maintaining the company's high standards for event presentation and guest satisfaction.
Working at Dave & Buster's as an Event Sales Manager offers a fast-paced, lively work environment with diverse responsibilities that contribute directly to the company’s reputation as a go-to entertainment venue. You will have the opportunity to develop lasting client relationships through personalized service and post-event follow-ups, fostering repeat business and customer loyalty. This position is perfect for a motivated individual passionate about event planning, hospitality, and delivering exceptional guest experiences. Employment is typically full-time with flexible hours, including evenings and weekends, accommodating the varied schedules of events. Dave & Buster's values diversity, inclusion, and equal opportunity, making it a great place to grow your career while having fun and making a positive impact.
Job Requirements
- Ability to meet minimum age requirements as per company and local regulations
- availability to work flexible hours including days, nights, and weekends
- ability to thrive in a fast-paced, lively environment with moderate noise levels
- proficiency in reading and writing clear and concise notes and communications
- ability to occasionally lift and carry items up to 30 pounds
- comfortable standing and moving around for extended periods
- capability to reach, bend, stoop, and perform light cleaning tasks to ensure event spaces are presentable
- willingness to maintain a clean and organized workspace
Job Qualifications
- Experience in event sales or hospitality management
- strong communication and interpersonal skills
- proven ability to manage multiple events simultaneously
- customer service oriented with a friendly and approachable demeanor
- proficient in using event management software and Microsoft Office
- ability to work flexible hours including nights and weekends
- capable of building and maintaining client relationships
- knowledge of budget management and cost control
Job Duties
- Craft extraordinary event experiences by understanding each client’s unique needs and suggesting the perfect combination of food, beverages, games, and entertainment
- keep your direct supervisor informed about all event-related matters, potential challenges, and proactively propose solutions or alternative strategies
- provide prompt and accurate service to event planners and guests, managing timelines, communicating essential details, and acting as their dedicated point of contact
- greet potential event clients with enthusiasm and a positive attitude, showcasing our venue and exciting possibilities
- actively listen to client requests, answer inquiries comprehensively, offer insightful recommendations based on event packages, and tailor solutions to exceed expectations
- coordinate with various internal teams such as food & beverage, games, operations to ensure flawless event execution
- ensure event clients and their guests have a fantastic experience from start to finish and proactively address any concerns
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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