Event Sales Coordinator

Apex Entertainment is a premier entertainment venue known for delivering outstanding experiences to guests through a variety of fun and engaging attractions. As a dynamic company dedicated to the entertainment and hospitality industry, Apex Entertainment provides a lively and welcoming environment where guests can celebrate special moments ranging from children’s birthday parties to corporate events. The company stands out for its commitment to customer satisfaction and quality service, offering diverse event options that cater to all ages and preferences. With a focus on creating memorable events, Apex Entertainment prides itself on maintaining a top-tier venue with unique features and attractions that appeal to a wide audience.

We are currently seeking an enthusiastic and dedicated Sales Coordinator to join our team. The Sales Coordinator will play a vital role in ensuring guests receive exceptional service from their initial inquiry through to the event's completion. This is a full-time position focused on managing event bookings, upselling services, and detailing events to assure complete guest satisfaction and optimize revenue growth. The role involves close collaboration with various internal departments to coordinate seamless event execution. Key responsibilities include managing event planning for a broad range of occasions such as children’s and teen parties, bachelor parties, and corporate outings. The successful candidate will be responsible for client consultations to customize events that meet specific needs, facilitating site tours, and preparing accurate event documentation such as Banquet Event Orders (BEOs). Additionally, this position demands strong communication skills to build lasting relationships with guests, ensuring their concerns are addressed and fostering repeat business.

This role also requires meticulous financial management, including maintaining up-to-date records and timely payment collection. An essential part of the job is to identify upselling opportunities to maximize bookings and contribute to the company’s revenue growth. Another exciting aspect of this position is community engagement where the coordinator assists in off-site events to promote Apex Entertainment and attract new business opportunities. Administrative tasks such as answering guest inquiries through multiple channels, adjusting reservations, filing invoices, and supporting the Sales Manager are integral functions that support daily operations.

The ideal candidate will have a High School Diploma or GED equivalent, with an Associate or Bachelor’s Degree preferred. Relevant experience of 1-2 years in sales, event booking, and food and beverage or hospitality settings is highly desirable. Candidates must exhibit strong interpersonal abilities, proficiency in MS Office applications, and an aptitude for managing numerical information such as pricing and discounts. Attention to detail, time management skills, and an excellent professional demeanor reflecting our commitment to exceptional service are crucial. Apex Entertainment offers a competitive salary along with a comprehensive benefits package and opportunities for professional growth. We invite passionate individuals who enjoy working in a dynamic, team-oriented environment to apply and help us create unforgettable events that delight our guests.