Event Production Manager

ASM Global is a leading company specializing in the management and operation of entertainment venues, arenas, theaters, and convention centers worldwide. With a strong reputation for delivering exceptional guest experiences and world-class events, ASM Global plays a pivotal role in the events industry by providing professional services that ensure seamless event execution and facility management. As an innovative and dynamic company, ASM Global is committed to fostering inclusive work environments and supporting diversity through equal opportunity employment practices. This particular role is for an Event Services Manager within this prestigious organization, where the employee will be responsible for overseeing the full spectrum of event services at the facility. The position is essential in coordinating, planning, and executing various events, working closely with both internal teams and external client groups to ensure every detail aligns with client expectations and company standards. This is a hands-on leadership role that demands a high level of organization, communication, and problem-solving skills, combined with the ability to work efficiently under pressure while maintaining a professional demeanor.

The Event Services Manager will supervise staff and manage key operations related to venue events, facilitating all aspects from initial client meetings to final billing and event wrap-up. This role requires a thorough understanding of facility management principles as well as technical knowledge related to theaters and arenas. Key responsibilities include assisting in staffing processes such as hiring and training event services personnel, planning event logistics, coordinating with vendors and contractors, and acting as the primary liaison between clients and various facility departments. The manager ensures smooth operational workflows by communicating detailed requirements clearly and keeping meticulous records of all event activities. Among the priorities is maintaining a positive public image and generating strong client relationships by promptly addressing concerns and solving problems effectively.

This full-time position usually involves working irregular hours tailored to event schedules, which may include evenings, weekends, and holidays. Candidates who bring technical proficiency, including experience with AutoCAD design software and Microsoft Office applications, will be highly valued. The ideal applicant holds at least a bachelor’s degree and possesses 2-4 years of relevant experience in public facility or event management, with theater experience being particularly advantageous. ASM Global provides a supportive environment encouraging personal and professional development, emphasizing team collaboration while also allowing independence where appropriate. The physical demands of the role include being able to work indoors and outdoors, maneuver around large venues, and stand or walk for extended periods during event operations. Furthermore, the company is fully committed to accommodating individuals with disabilities and provides reasonable adjustments as needed. This opportunity offers candidates a chance to grow their careers at a globally recognized entertainment management company dedicated to excellence, innovation, and diversity.