Event Production Crew Member

San Francisco, CA, USA|Travel, Onsite

Job Overview

Employment Type

Temporary

Full-time

Part-time

Compensation

Hourly

Range $24.50 - $30.00

Work Schedule

Weekend Shifts

Night Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Professional development opportunities

flexible schedule

Travel reimbursement

Job Description

Off the Grid is a dynamic placemaking platform that specializes in transforming temporary event spaces into vibrant community experiences. As an innovative leader in the event production industry, Off the Grid operates across 15 Bay Area locations, hosting 60 public events weekly and serving over 100,000 people. The company extends its expertise beyond markets by offering turn-key event production, catering, and scalable employee dining experiences. Off the Grid is dedicated to creating moments of connection and discovery through scalable, modular, and authentic experiences tailored to individual visions. Situated at its Pacific - OTG Headquarters, Off the Grid places a strong emphasis on community engagement, creativity, and exemplary hospitality.

The Event Production Crew Member role is a part-time and seasonal position offering an hourly wage between $24.50 and $30.00. Reporting to the Event Operations Manager, this role is crucial in the execution and oversight of event operations within Off the Grid’s various market spaces. As a frontline ambassador of the brand, the Event Production Crew Member engages directly with the diverse Bay Area community, facilitating unique food experiences by supporting anywhere from 2 to 30 local food entrepreneurs during markets. This role involves setting up and preparing event spaces, managing logistical needs, and upholding the brand's hospitality standards. The position requires the individual to be physically active and hands-on, handling event gear confidently and thriving in fast-paced environments.

This role demands flexibility as it includes regular night and weekend shifts, with a requirement to travel around the Bay Area to various event locations. The successful candidate must be committed to delivering world-class hospitality, creating memorable and positive experiences that enhance Off the Grid's reputation. The role involves a comprehensive combination of logistical coordination, hospitality liaison duties, and operational oversight, with an emphasis on community relationships and team leadership. Furthermore, the Event Production Crew Member plays a key role in maintaining health, safety, and sanitation standards that often exceed local codes. They are responsible for administrative duties such as detailed event reporting, incident documentation, and the management of essential event equipment and technology.

Overall, the Event Production Crew Member is vital to the operational success of Off the Grid’s events. By actively supporting creators, ensuring adherence to contractual obligations, and fostering a positive team environment, this role helps drive the company’s mission to facilitate unique, authentic community experiences. The individual in this role acts as the connection between daily on-site event operations and higher management, empowered to recognize and act on opportunities to improve event delivery and community engagement. This position offers a rich experience for those passionate about event production, community interaction, and hospitality within one of the Bay Area’s most distinctive food and culture platforms.

Job Requirements

high school diploma or equivalent
1-2 years of professional event production or related operations experience
1+ years of management customer service or sales experience
valid CA driver’s license and clean driving record
excellent written and verbal communication skills
ability to work nights weekends and travel 40-50% within the Bay Area
physically able to handle equipment lifting up to 50 pounds
willingness to work in fast-paced environments
ability to lead and motivate a team
proficiency with Google Suite and mobile devices
1-2 years of supervisory experience

Job Qualifications

1-2 years of professional event production and or related operations experience
1+ years management customer service or sales experience
high school diploma or equivalent
excellent demonstrated written and verbal communication skills
valid CA driver’s license and clean driving record is required
1-2 years of successful supervisory experience
proficiency in Google Suite
familiarity with Android and Apple phones tablets and related hardware

Job Duties

take ownership of the public event including hospitality production execution client management and all other logistical needs
champion Off the Grid hospitality and values fully embodying our event production standards to create unique and creative experiences for our customers
develop and maintain strong professional working relationships with OTG customers guests creators and stakeholders
oversee and contribute to the development of hospitality and customer service programs including team training and guest experience research
tackle and solve challenging guest issues that require resourcefulness creative thinking and collaboration
create a presence within the event so customers receive a great experience
uphold systems of transparency to ensure health safety and sanitation standards are met above and beyond local municipal code standards
complete daily event reports in detail and communicate emergency action items and incidents to the event operations manager immediately
fill out incident reports promptly with detailed notes and pictures
secure keys gas cards phones tools and administrative technology properly
help customers fill out event surveys and use OTG apps leading by example
inspect equipment and record repair needs using department systems and software applications
encourage participation and ownership by all team members focusing on execution hospitality and engagement
remove obstacles and potential dangers and keep areas clean and debris free before during and after events
lead by example to improve event performance using communication skills
actively participate and manage setup and breakdown of production elements with market team members
oversee market vehicle operations including safety checks maintenance logs management applications and inspection reports
ensure all driving rules and safety procedures are followed including emergency situations
complete all required training and safety courses on time
manage vehicle appearance by keeping it clean organized and stocked
provide support to creators including event placement document checks vehicle inspections and emergency assistance
manage creator event performance improving customer engagement and providing positive feedback
ensure creators follow contractual obligations and Off the Grid code of conduct
check that creators follow sanitation safety regulations and municipal documentation
foster and maintain a positive work environment emphasizing motivation teamwork and customer service
develop and oversee team accountability based on event operations handbook policies and company code of conduct
encourage participation and ownership by all team members focusing on event execution and hospitality