Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Company-Sponsored Life Insurance
short-term disability insurance
long-term disability insurance
401(k) with match
Parental leave
cell phone stipend
Home internet stipend
Paid vacation
Paid sick leave
Paid holidays
Pet insurance
flexible spending accounts
Other optional benefit coverages
Job Description
PRA is a distinguished market-leading business event management firm recognized for delivering unparalleled experiences that inspire and drive meaningful connections among hearts, minds, and businesses. With a foundation built on passion, reach, and authenticity, PRA collaborates closely with clients to design innovative, multi-sensory attendee journeys that leave lasting impressions. The company specializes in a comprehensive suite of corporate and incentive program planning services, including creative event design and production, local excursions, tours, teambuilding, offsite events, dine arounds, digital and hybrid programming, health and safety logistics, corporate social responsibility initiatives, sustainable planning, transportation logistics, staffing, content creation, graphic design and branding,... Show More
Job Requirements
- Bachelor's degree or equivalent relevant experience
- Minimum 3 years of experience in corporate event management or related field
- Demonstrated ability to lead operations and supervise field staff
- Strong communication and interpersonal skills
- Proficient in managing contracts, budgets and financial documentation
- Ability to multitask and manage multiple projects under tight deadlines
- Flexibility to work evenings, weekends and holidays
- Willingness to travel as needed
- Knowledge of local event venues and supplier networks preferred
Job Qualifications
- Bachelor's degree or equivalent relevant experience
- 3 years of experience in overseeing the execution of corporate meetings, client events, and other complex programs
- DMC, corporate incentive travel, hospitality or related experience highly preferred
- Ability to manage operations functions and effectively supervise and direct field staff
- Excellent interpersonal and communication skills with a diverse group of clients, supplier partners, coworkers and employees
- Ability to read, analyze and interpret client proposal requirements, contracts, financial reports and other legal documents
- Ability to effectively present information and respond to questions from clients, supplier partners and hoteliers
- Ability to multitask and work on multiple programs with different deadlines
- Must be able to work well with all levels of management and staff, hoteliers and venue staff, clients and supplier partners
- Working knowledge of attractions, hotels, parks, venues and supplier partners in the local area and ability to locate and vet new venues and supplier partners
- Must be able to work flexible hours including weekends, evenings and holidays
- Some travel required to support region and PRA system as needed
Job Duties
- Responsible for the logistical management and operational execution of client events and programs
- Serves as the primary contact for the client during the pre-planning and operation of the client's program post-sale and ensures the expectations of the client are exceeded to promote client satisfaction and account retention
- Meets with sales team to go through details of a client's program and serves as primary client contact once event has been contracted
- Manages program changes during pre-planning and on-site, negotiating and up-selling
- Responsible for managing the expected gross margin for the event once contracted
- Orders, confirms and re-confirms all suppliers, develops relationships with supplier/partners, negotiates and contracts terms-of-service and price including, but not limited to service expectation levels, guarantees, cancellation, billing information, directions, etc.
- Ensures deposits for program have been received as contracted and billing is completed
- Determines field staff work assignments, based on program schedule and staffing needs
- Prepares and distributes trip sheets and any other relevant program information and direction for field staff
- Participates in recruiting and training field staff
- Coordinates and processes all field staff paperwork involving compensation including timesheets, expense reports, and pay rate change forms
- Maintains inventory of field staff uniforms and materials and coordinates purchases of additional uniforms and equipment as required
- Completion of all program production paperwork, such as trip sheets, check requests, service agreements, invoicing, job costing, expense reports, etc.
- Assists experience designers with program development according to specifications of client
- Manages cost preparation, program summaries, deposit invoices, service agreements, and related correspondence
- Responsible for forwarding any necessary program information to hotel and venue representatives to ensure seamless coordination with venue operations
- Conducts pre-con meetings with client/hotel to review all details of the program as confirmed
- Keeps regional and global sales managers fully informed of all opportunities and program changes and takes prompt corrective action where necessary to ensure successful delivery of client objectives
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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