Event Planning Managers

W Philadelphia is a vibrant and upscale hotel located in the heart of Philadelphia, Pennsylvania at 1439 Chestnut Street. As part of the globally recognized W Hotels brand, which is under the umbrella of Marriott International, W Philadelphia offers guests a unique and immersive luxury experience. Known for its modern and stylish design, exceptional customer service, and dynamic event spaces, the hotel is an exceptional venue for both leisure and business travelers. It combines luxury hospitality with a culture that encourages creativity, inclusivity, and an energetic spirit that is synonymous with the W Hotels brand. W Hotels' philosophy of "Whatever/Whenever" service embodies a commitment to anticipating and fulfilling guests' needs at any moment, creating memorable and customized experiences. Marriott International fosters a diverse and inclusive workplace, where associates of all backgrounds are welcomed and given equal access to opportunities, making the hotel not just a place of work but a community of inspiration and growth.

The Event Management position at W Philadelphia is a full-time management role that offers a competitive annual salary ranging between $82,000 and $109,000, with a bonus eligibility component. This role is an integral part of the hotel's event services team, responsible for preparing all event documentation and coordinating among sales, property departments, and customers. The goal is to ensure a seamless, high-quality service standard throughout the entire lifecycle of property events — from pre-event planning, through the event execution, to post-event follow-up. This position primarily handles complex events and ensures smooth transitions between sales and service teams. The successful candidate acts as the primary contact for clients once the event has turned over from sales, managing their experience on-site to guarantee satisfaction and successful delivery. The role also supports the Director of Event Management or Director of Event Planning and Operations in their absence, demonstrating leadership and operational capabilities.

The position requires a proactive approach to maximizing event revenue by identifying opportunities for up-selling and enhancements that create outstanding event experiences. Key responsibilities include leading pre- and post-event meetings, solving operational challenges collaboratively with staff and clients, managing budgets to optimize revenue while fulfilling client needs, and overseeing the logistical details of assigned events including room blocks and meeting spaces. The role demands excellent communication and interpersonal skills to handle client relations, resolve issues promptly, and maintain positive customer experiences. The Event Manager is also instrumental in executing sales and marketing strategies aimed at increasing profitability and client satisfaction. This is a highly dynamic role that requires attention to detail, multitasking abilities, and a passion for service excellence within a fast-paced and luxury hospitality environment. Marriott International's commitment to diversity and inclusion ensures a welcoming environment where all employees can flourish and contribute to the brand's legacy of innovative luxury hospitality.