Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $60,000.00 - $65,000.00
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
Employee assistance program
401K Matching
Employee Discount Program
Vacation Time
Sick Time
Job Description
Grand Hyatt Nashville is a distinguished luxury hotel located in the heart of Nashville, Tennessee. Renowned for its exceptional service and elegant accommodations, the hotel is a premier destination for both leisure and business travelers seeking a superior hospitality experience. Part of the Hyatt Hotels Corporation, the Grand Hyatt Nashville blends modern amenities with Southern charm to provide an inviting and sophisticated atmosphere. The hotel features expansive event spaces, fine dining options, and state-of-the-art facilities designed to accommodate a wide range of gatherings from intimate meetings to large-scale conferences. Committed to excellence, the hotel emphasizes personalized guest experiences and operational... Show More
Job Requirements
- Successful completion of a criminal background check is required prior to employment
- 2+ years of experience in convention services, catering, or event planning in a hotel or hospitality setting
- proven experience managing multiple events and client accounts simultaneously
- familiarity with event management software, hotel property management systems (PMS), and Microsoft Office Suite
- bachelor's degree in Hospitality Management, Business, Communications, or related field preferred
- ability to work various shifts
- strong interpersonal and communication skills
- detail-oriented and highly organized
- calm under pressure and solution-oriented
Job Qualifications
- Bachelor's degree in Hospitality Management, Business, Communications, or related field preferred
- equivalent combination of education and experience may be considered
- 2+ years of experience in convention services, catering, or event planning in a hotel or hospitality setting
- proven experience managing multiple events and client accounts simultaneously
- familiarity with event management software, hotel property management systems (PMS), and Microsoft Office Suite
- strong interpersonal and communication skills, both written and verbal
- detail-oriented with exceptional organizational and multitasking abilities
Job Duties
- Collaborate closely with clients to understand their event objectives and translate them into detailed, executable plans
- serve as the point of contact from contract turnover through post-event follow-up, ensuring seamless coordination between departments
- conduct pre-convention meetings and walkthroughs, communicate event details with precision, and respond to last-minute requests with poise and professionalism
- support the sales team by contributing to the pre-event planning process and offering creative, on-brand solutions that elevate the guest experience
- proactively identify opportunities for operational improvement, upselling, and guest satisfaction enhancements
- build strong, lasting relationships with clients to encourage loyalty and future bookings
- other duties assigned by the leader
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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