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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $55,000.00 - $72,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
bonus eligibility
Retirement Plan
Employee wellness programs
Professional Development
Job Description
Marriott International is a leading global hospitality company known for its commitment to providing exceptional guest experiences across its diverse portfolio of hotels and resorts. Among its prestigious brands, The Westin brand stands out with a strong emphasis on wellness and well-being, aiming to empower guests to regain control and enhance their health while traveling. Marriott International fosters an inclusive and diverse working environment where associates' unique backgrounds, talents, and experiences are valued and celebrated. The company is dedicated to equal employment opportunity, ensuring non-discrimination on any protected basis. This commitment creates a supportive workplace culture that encourages growth, innovation,... Show More
Job Requirements
- High school diploma or GED
- 1-2 years experience in event management or related area
- OR 2-year degree from accredited university in related major
- At least 1-year experience in event management
- Strong communication skills
- Ability to manage multiple priorities
- Proficiency with event management software
- Ability to work full time
- Willingness to work on site at The Westin Pittsburgh
- Ability to deliver excellent customer service
- Leadership skills
Job Qualifications
- High school diploma or GED with 1-2 years event management experience
- OR 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration or related field with at least 1 year experience
- Strong organizational and communication skills
- Ability to coordinate multiple tasks simultaneously
- Customer service oriented
- Experience managing event logistics and teams
- Knowledge of current event management trends
- Ability to troubleshoot and solve operational challenges
Job Duties
- Prepare all event documentation and coordinate with sales and property departments
- Ensure seamless event logistics and operations
- Greet customers during events and transition to operations team
- Manage group room blocks and meeting spaces for assigned groups
- Identify and resolve operational challenges
- Act as liaison between salesperson and customer throughout event phases
- Lead formal pre-event and post-event meetings
- Assist in sales process and revenue forecasting
- Up-sell products and services
- Review employee performance and provide feedback
- Participate in customer site inspections
- Respond to guest problems and complaints
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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