Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $45,000.00 - $49,000.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) savings plan
401(k) matching
Paid Time Off
Holiday pay
Job Description
This job opportunity is with Oak View Group, a leader in live entertainment venue management and event experiences. Oak View Group specializes in the planning, managing, and operation of world-class arenas, stadiums, and entertainment venues. The company is well-known for its dedication to providing exceptional service and memorable experiences to clients and guests alike. Oak View Group combines innovative venue management with customer-focused principles, creating a dynamic and professional environment for both employees and visitors. As a prominent entity in the venue production and management industry, Oak View Group fosters a culture centered on teamwork, safety, and continuous improvement. Their... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 3 years of supervisory experience
- Ability to communicate clearly and effectively in English
- Valid drivers license or ability to obtain one
- Availability for flexible work hours including weekends and holidays
- Strong organizational and problem-solving skills
- Ability to work under pressure and meet deadlines
- Customer service oriented mindset
- Proficiency with Microsoft Office software
- Ability to work collaboratively within a team environment
- Willingness to follow safety regulations and emergency procedures
Job Qualifications
- Parking experience preferred
- Experience coordinating arena shows, conferences, or meetings preferred
- Minimum 3 to 5 years of supervisory experience preferred
- Clear and concise communication skills in English, both oral and written
- Valid drivers license or ability to obtain one
- Ability and willingness to work a flexible schedule including long, irregular hours, early mornings, late evenings, weekends, holidays, and consecutive days
- Strong organizational skills and attention to detail
- Positive, professional, and customer-focused attitude
- Ability to identify facility user needs
- Proficient in Microsoft Office applications including word processing, spreadsheets, presentations, and internet software
- Knowledge of crowd management, customer service practices, supervision and training principles, fire and public safety regulations, and parking technology preferred
Job Duties
- Manage all aspects of assigned events from advance planning through event settlement
- Thoroughly describe venue services and coordinate these with clients
- Assist clients with event logistics and recommend facility usage for event functions
- Collaborate with Operations Department to ensure event set up meets client specifications and safety regulations
- Review emergency planning procedures with event staff prior to each event
- Create and distribute detailed Event Data Sheets before events
- Maintain clear, concise, and timely communication with building staff regarding event requirements
- Update event estimates and complete final event settlements
- Problem-solve, make quick decisions, and delegate responsibilities professionally under pressure
- Recommend and evaluate required event staffing levels
- Serve as Manager on Duty as scheduled
- Hire, discipline, evaluate, schedule, train, and develop part-time parking staff
- Develop and update Parking Department's Policies and Procedures Manual
- Perform all duties maintaining a customer service focus aligned with Oak View Group's mission
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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