Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Exact $26.00
Benefits
Retirement Plan
Flexible work-schedule
Employee assistance program (EAP)
free parking in Aegean
discounted mass transit passes (50% off)
discounted tickets for select concerts/shows
Ongoing learning and development
Job Description
Rip City Management is the dynamic organization behind the Portland Trail Blazers at the Rose Quarter, a premier sports and entertainment venue in Portland, Oregon. Known for their commitment to excellence both on and off the basketball court, the Portland Trail Blazers embody a culture of innovation, inclusivity, and community spirit. Rip City Management not only supports basketball operations but also fosters a vibrant workplace environment where every employee contributes to the larger mission of creating exceptional experiences for players, fans, and visitors alike. This organization thrives on pioneering new solutions and pushing boundaries, making it an exciting hub for... Show More
Job Requirements
- At least 18 years of age or older
- Valid driver’s license
- Demonstrated customer service experience
- One year of Rose Quarter parking operation experience
- Ability to work flexible, event-based schedule including nights, weekends, and sometimes holidays
- Ability to understand and communicate conversational English including following verbal and written direction
- Effective interpersonal and oral communication skills
- Ability to be on feet and move around venue and Rose Quarter campus for several hours
- Ability to work as a team with people of different backgrounds and abilities
Job Qualifications
- At least 18 years of age or older
- Valid driver’s license
- Demonstrated customer service experience
- Minimum one year of Rose Quarter parking operation experience
- Ability to work a flexible, event-based schedule including nights, weekends, and holidays
- Ability to understand and communicate conversational English including following verbal and written direction
- Effective interpersonal and oral communication skills
- Ability to work as a team with people of different backgrounds and abilities
- Preferred - at least one year of supervision or leadwork experience
- Preferred - at least two years of customer service experience
- Preferred - at least two years of parking-related experience
Job Duties
- Plan and schedule supervisor shifts and staffing assignments to ensure smooth event operations
- Train and guide supervisors and team members on their responsibilities and proper equipment usage
- Coordinate supervisor team efforts, managing break coverage, timelines, and deployment of equipment
- Support pre-shift planning by reviewing new assignments and confirming event details with the event lead
- Position team members strategically to support safe and efficient pedestrian and vehicle flow
- Assign and manage active work orders, making real-time adjustments based on team capabilities
- Make labor decisions during the shift, including early dismissals or redeploying staff as needed
- Ensure all team members accurately use the timekeeping system
- Enforce safety protocols and department policies at all times
- Oversee equipment setup and confirm signage and materials are in place for ingress and egress periods
- Lead pre- and post-shift briefings for Supervisors, Leads, and event staff
- Facilitate emergency procedures when necessary
- Submit a nightly evaluation summarizing key issues, wins, and observations
- Maintain expert-level knowledge of the venue, equipment, the surrounding campus, and parking areas to support both guests and staff
Job Location
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