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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $74,000.00 - $99,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
bonus eligible
Professional development opportunities
Job Description
Marriott Marquis Houston is a premier luxury hotel located in the heart of Houston, Texas. Known for its sophisticated event spaces and top-tier hospitality, the hotel is part of the globally recognized Marriott International portfolio. Marriott Marquis Houston embodies the spirit of welcoming guests with exceptional service and creating memorable experiences across its banquet and event operations. The hotel boasts expansive facilities designed for a wide range of events including conferences, weddings, and corporate gatherings. It nurtures a culture of excellence and continuous improvement, supporting its associates in delivering the highest standards of customer satisfaction. At Marriott Marquis Houston, the... Show More
Job Requirements
- High school diploma or GED
- Two years of experience in event management or related field
- Demonstrated ability to lead and motivate a team
- Strong organizational and multitasking skills
- Excellent communication skills
- Ability to maintain high standards of sanitation and safety
- Availability to work full-time hours including event shifts
Job Qualifications
- High school diploma or GED
- Two years’ experience in event management, food and beverage, or related professional area
- Knowledge of banquet laws and regulations
- Strong leadership and team management skills
- Excellent communication and interpersonal skills
- Ability to manage multiple priorities and work under pressure
- Proficient in event coordination and inventory management
- Customer service focused with problem-solving abilities
- Familiarity with safety and sanitation standards
- Experience in conducting training and performance reviews
Job Duties
- Direct and motivate banquet operations team
- Manage financial and administrative responsibilities including asset protection
- Provide clear and concise communication to event stakeholders
- Identify and plan training opportunities for staff
- Project supply needs and manage departmental inventories
- Schedule and lead Event Services staff ensuring profit maximization
- Assist in developing lasting client relationships
- Set goals and delegate tasks to improve team performance
- Conduct monthly team meetings
- Act as liaison between banquet and kitchen staff
- Lead shifts and participate actively in event servicing
- Attend pre-event meetings and verify function room setups
- Maintain sanitation and safety standards
- Resolve issues and suggest alternatives during events
- Respond to guest feedback and complaints
- Encourage excellent customer service among employees
- Monitor and provide feedback on associates’ service behaviors
- Conduct associate performance appraisals and provide feedback
- Communicate and execute departmental safety and emergency procedures
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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