Event Operations Manager

Marriott Marquis Houston is a premier luxury hotel located in the heart of Houston, Texas. Known for its sophisticated event spaces and top-tier hospitality, the hotel is part of the globally recognized Marriott International portfolio. Marriott Marquis Houston embodies the spirit of welcoming guests with exceptional service and creating memorable experiences across its banquet and event operations. The hotel boasts expansive facilities designed for a wide range of events including conferences, weddings, and corporate gatherings. It nurtures a culture of excellence and continuous improvement, supporting its associates in delivering the highest standards of customer satisfaction. At Marriott Marquis Houston, the commitment to diversity, inclusion, and career development is core to its values as it champions equal opportunity employment and fosters an environment where individual backgrounds and talents are celebrated. Joining this esteemed hotel means entering a vibrant, collaborative workplace where passion for exceptional hospitality thrives.

The Event Management role at Marriott Marquis Houston is a full-time management position offering a competitive annual salary range from $74,000 to $99,000 with bonus eligibility. This role is pivotal in directing and motivating the banquet operations team to provide high-quality service aligned with the hotel’s standards and client expectations. The position demands a proactive leader who excels in managing all aspects of event services, including financial oversight, team training, supply management, and operational execution. The event manager works closely with various internal teams such as banquet staff, kitchen personnel, event planners, and technology coordinators to ensure seamless event delivery. Emphasis is placed on maintaining sanitation and safety standards, adhering to company policies, and implementing service enhancements based on guest feedback. The successful candidate is expected to lead by example in guest relations and employee engagement, fostering a positive team culture, conducting performance appraisals, and nurturing professional growth opportunities. This role embraces Marriott’s philosophy of "Wonderful Hospitality. Always." and contributes to building lasting relationships with clients and vendors, securing repeat business and promoting the hotel’s reputation for excellence. Individuals looking to advance their careers in luxury hospitality event management will find this role rewarding with opportunities for development within the Marriott International family and its luxury JW Marriott portfolio.