Event Operations Manager

The Fort Worth Zoo is one of the premier zoological parks in the nation, dedicated to conserving and showcasing wildlife in an engaging and educational environment. As a respected institution, the zoo attracts thousands of visitors annually who come to experience its diverse exhibits, special events, and educational programs. The zoo prides itself on offering an inclusive, vibrant atmosphere where guests can enjoy unique experiences and learn about animal conservation efforts and community engagement.

This full-time position at the Fort Worth Zoo plays a crucial role in ensuring the successful execution of special events and group outings, which are an integral part of the zoo’s offerings. The Event Operations Manager is responsible for overseeing all facets of event set-up, maintenance, and breakdown, guaranteeing smooth operations from the initial planning stages through to the conclusion of each event. This managerial role demands strong leadership skills as it involves hiring, training, scheduling, and developing event personnel. Staff management is essential to efficiently coordinate activities such as setup, tear-down, cleanliness, restroom attendants, kitchen and bar support, and guest greeting.

In this role, the Event Operations Manager must maintain the condition and cleanliness of equipment and facilities, manage equipment inventories, procure necessary supplies, and coordinate equipment storage and transportation. Additionally, safety protocols must be established and maintained for all department activities to protect employees and guests. Budget preparation and management fall under the scope of this position, requiring financial oversight to ensure events are conducted within allocated resources.

The responsibilities extend to developing detailed checklists and logistics plans for upcoming events, communicating schedules and needs clearly to all relevant parties, and fostering effective collaboration with other zoo departments and external vendors. This role is demanding and dynamic, often requiring working irregular hours that include nights, weekends, and holidays to support events as scheduled. The ability to work under variable weather conditions and in physically demanding situations is necessary.

Supervisory duties encompass directing staff, providing ongoing coaching and evaluations, and resolving work-related challenges. The Event Operations Manager will also monitor attendance, labor distribution, and report on overtime. This leadership role requires someone who can uphold the standards of professionalism, ethics, and program integrity while contributing positively to the team-oriented environment of the Fort Worth Zoo.

Overall, this job offers an exciting opportunity for individuals with experience in event management who are looking to work in a unique and rewarding environment. The Fort Worth Zoo provides a variety of benefits and supports its employees with competitive compensation, comprehensive health coverage, retirement plans, paid time off, and exclusive zoo-related perks such as free memberships and guest passes. If you thrive in fast-paced settings, possess problem-solving skills, and enjoy coordinating multifaceted operations, this position provides a stimulating and fulfilling career path within one of the nation's leading zoological institutions.