Event Operations Manager

The Fort Worth Zoo, a renowned and dynamic zoological establishment committed to education, conservation, and providing memorable experiences for guests, is seeking a dedicated Event Operations Manager to oversee all facets of special events and group outings. As one of the leading zoos in the region, the Fort Worth Zoo offers visitors an engaging blend of wildlife exhibits, educational programs, and unique event opportunities, making it a vibrant venue for hosting special occasions and large group gatherings. With its commitment to excellence and guest satisfaction, the zoo prides itself on the seamless execution and management of its events to ensure that every visitor's experience is both enjoyable and professionally managed.

The Event Operations Manager plays a pivotal role within the zoo’s event management team, responsible for the comprehensive coordination, set-up, maintenance, and breakdown of all special events and group outings hosted at the zoo facilities. This full-time position demands an individual with exceptional organizational skills, leadership capabilities, and a thorough understanding of event operations. The role involves managing and directing the team responsible for various logistical and operational aspects including staffing, equipment inventory, cleanliness, and safety protocols. A typical work schedule for this position often extends beyond regular business hours, encompassing nights, weekends, and holidays to support the timing of zoo events.

In this role, you will oversee staffing needs from hiring and training personnel to planning schedules and assignments that ensure smooth event operations. You will also coordinate with various departments and external vendors, facilitating effective communication to guarantee that all event details are executed according to plan. Your keen eye for detail will be essential as you manage event logistics such as transportation and storage of equipment, maintenance of facilities, and adherence to safety standards. Budget preparation and management will be a key responsibility, as well as developing detailed checklists and operational plans to guide each event and special project.

The ideal candidate for this role will bring 1-3 years of experience in event management or related fields, possess intermediate mechanical skills, and demonstrate a solid foundation in computer operation. Leadership experience and the ability to motivate and evaluate a team are critical, as is a valid driver’s license. Physical demands are a part of the job, including the ability to lift and move equipment up to 50 pounds and work in various weather conditions. The role also requires flexibility to work irregular hours and the capability to thrive in a fast-paced, team-oriented environment.

This position offers a competitive salary and a comprehensive benefits package designed to support the health, well-being, and professional growth of the employee. Benefits include medical and prescription drug coverage with a high percentage paid by the employer, vision and dental coverage, life insurance options, disability insurance, and retirement savings plans. Additionally, employees enjoy paid time off, free zoo memberships, guest passes, and discounts on zoo amenities and programs.

Joining the Fort Worth Zoo as the Event Operations Manager means becoming part of a respected institution dedicated to wildlife preservation and community engagement, where your skills will directly contribute to memorable guest experiences and the successful execution of the zoo’s diverse events.