Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $75,000.00 - $106,000.00
Work Schedule
Standard Hours
Benefits
bonus program
comprehensive health care
401(k) plan with Company Match
Employee stock purchase plan
Paid Time Off
Life insurance
Group disability insurance
Job Description
Marriott Marquis Washington DC is a prominent luxury hotel located in the heart of Washington, District of Columbia, known for its exceptional hospitality, modern amenities, and commitment to guest satisfaction. As part of the global Marriott International family, the Marriott Marquis offers world-class event and meeting spaces, fine dining, and comprehensive services tailored to both business and leisure travelers. The hotel is strategically located at 901 Massachusetts Avenue NW, providing easy access to the city’s prime landmarks and business districts, making it a preferred destination for both local and international guests seeking elegant accommodations and premium event services. With a... Show More
Job Requirements
- High school diploma or GED
- At least 2 years of relevant experience in event management, food and beverage, or related professional area
- Strong leadership and organizational skills
- Ability to manage financial and administrative responsibilities
- Capacity to lead and motivate a team
- Excellent communication skills
- Knowledge of applicable laws related to event operations
- Ability to maintain sanitation and cleanliness standards
- Experience in scheduling and inventory management
- Customer service orientation
- Ability to handle guest complaints effectively
- Willingness to participate in training and development
- Commitment to uphold company policies and procedures
Job Qualifications
- High school diploma or GED
- Minimum 2 years experience in event management, food and beverage or related field
- Strong leadership and team management skills
- Knowledge of banquet operations and event service standards
- Excellent communication and interpersonal abilities
- Ability to analyze guest feedback and implement service improvements
- Familiarity with safety procedures and employee training
- Proficiency in coordinating with multiple departments
- Problem-solving and conflict resolution skills
- Commitment to guest satisfaction and continuous improvement
Job Duties
- Direct and motivate banquet team while providing high-quality service
- Monitor and control financial and administrative responsibilities including asset protection
- Manage banquet operations including supply projections and inventory maintenance
- Schedule Event Services staff to maximize profits and meet service standards
- Develop relationships with groups to retain and grow business
- Lead departmental meetings and delegate tasks to improve performance
- Conduct function room inspections and ensure event setups meet specifications
- Act as liaison between banquet, kitchen, event planning and technology teams
- Respond to and resolve guest complaints, encouraging excellent customer service
- Plan and execute training strategies to accomplish departmental goals
- Communicate performance expectations and provide feedback to associates
- Oversee application of safety procedures and participate in emergency training
- Participate in development and implementation of corrective action plans
- Review guest satisfaction results and incorporate improvements
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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