Event Operations Manager

Pittsburgh, PA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $45,100.00 - $65,500.00

Work Schedule

Flexible

Benefits

Medical insurance

Dental Insurance

Vision Insurance

basic life insurance

AD and D insurance

Disability insurance

401(k) Plan

Paid holidays

sick days

Personal Days

Vacation Time

Job Description

Allied Universal is a leading provider of security and event services across the United States. Recognized as the go-to leader in crowd management and event staffing, the company plays a pivotal role in ensuring safety at thousands of venues annually including sports stadiums, concerts, festivals, and convention centers. Allied Universal is known for its innovative approach, collaborative work culture, and its dedication to delivering exceptional security and event operations services tailored to diverse client needs. As a company, Allied Universal emphasizes a welcoming and dynamic environment, offering flexible part-time and full-time opportunities ideal for students, retirees, or anyone seeking to... Show More

Job Requirements

High school diploma or equivalent
licensing requirements subject to state and local laws and regulations
prior work experience as a team leader preferably in event, customer, or protective services industry
proven ability to influence key business partners
ability to build strategic vision and drive organizational change
strong organization and planning skill
advanced computer skills
strong interpersonal and networking skills
ability to multi-task and discern detail patterns
excellent oral and written communication skills
able to speak clearly and provide direction during emergencies
planning and organizing
proficiency with Microsoft Office or Google applications
problem solving skills
coaching, mentoring, and motivating skills
active listening skills
able to assess and evaluate situations
able to synthesize facts and principles
able to identify critical issues quickly
able to compile, sort, and interpret data
research and investigation skills
able to write clearly and accurately
setting and achieving goals
teamwork and negotiation skills
forecasting and predicting skills
attention to detail

Job Qualifications

High school diploma or equivalent
prior work experience as a team leader preferably in event, customer or protective services industry
proven ability to influence key business partners
ability to build strategic vision and drive organizational change
strong organization and planning skill
advanced computer proficiency
strong interpersonal and networking skills
multitasking abilities
excellent oral and written communication skills
ability to provide clear direction during emergencies
planning and organizational skills
proficiency with Microsoft Office or Google applications
problem solving skills
coaching and mentoring capabilities
active listening
effective assessment and evaluation skills
ability to synthesize information
critical issue identification
data compilation and interpretation
research and reporting skills
clear and accurate writing
goal setting and achievement
teamwork
negotiation skills
forecasting
attention to detail

Job Duties

Maintain future work schedules by only assigning appropriately trained personnel
implement and improve detailed tracking staff and their completed training and certifications
develop and implement staffing plans to ensure physical security workforce is prepared for emergency operations as well as long-term growth of the workforce
act in an Event Management oversight capacity to ensure effectiveness of event staff to ensure they are meeting vendor and client expectations
develop and implement quality assurance programs
provide expert advice regarding resolution of any shortcomings
maintain active involvement in recruitment, interviewing, selecting, and training of new employees
participate in performance appraisals, handling employee grievances or complaints and disciplining employees after consultation with management
establish and maintain onsite inventory of critical supplies
make independent scheduling decisions to match competencies to specific posts
select and place direct reports, delegate work assignments and priorities
implement performance improvement and career development plans
allot open work shifts to maximize utilization and reduce non-billable expenses
submit procurement orders
make productivity and cost reduction recommendations
act as backup for scheduling
follow all company policies regarding timekeeping and conduct audits
conduct disciplinary and counseling sessions with staff
initiate termination procedures and complete documentation
maintain high employee morale and low turnover through effective communication
enforce event-specific policies and training for smooth operations

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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