Event Operations Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $26.00 - $30.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
performance bonuses
Retirement Plan
Employee Discounts
Flexible Schedule

Job Description

Lucky Strike Entertainment, formerly known as Bowlero Corp, stands as one of the world's premier location-based entertainment platforms. Known for its expansive presence with over 360 locations across North America, the company specializes in delivering unique experiential offerings ranging from bowling and amusements to water parks and family entertainment centers. As an industry leader, Lucky Strike Entertainment also owns the Professional Bowlers Association, which is the major league of bowling and a major media property with millions of fans globally. This broad scope positions the company at the forefront of the entertainment and hospitality industry, delivering unforgettable experiences to guests... Show More

Job Requirements

  • high school diploma or equivalent
  • 1 year+ of management experience
  • 2+ years experience in banquet or event hosting roles
  • bachelor’s degree preferred
  • strong organizational and leadership skills
  • excellent interpersonal and communication skills
  • flexibility to work varied shifts including weekends and holidays
  • ability to stand and walk for extended periods
  • ability to lift objects with some assistance

Job Qualifications

  • 1 year+ of management experience
  • 2+ years banquet captain experience
  • bachelor’s degree
  • knowledge of food and beverage and hospitality industry
  • broad knowledge of or experience in event planning and execution
  • proficiency in MS Office suite and database software preferred
  • knowledge of POS register systems

Job Duties

  • host special events
  • manage your team of event hosts
  • oversee all setup of appropriate areas
  • work with sales and operations teams to create seamless event experiences
  • make personal connections with event clients to exceed guest needs
  • promote guest-focused hosting approach
  • complete all event reporting and use feedback to improve satisfaction
  • utilize client database to forecast events and schedule staff
  • counsel and discipline staff according to HR policies
  • be available to work varying shifts including weekends, holidays, and extended workdays

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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