Event Operations Coordinator, Student Union

The Student Union, Inc. at San Jose State University is a 501(c)(3) nonprofit auxiliary organization dedicated to enhancing the collegiate experience for students and the campus community. Located in downtown San Jose, California, the Student Union maintains three significant facilities: the Diaz Compean Student Union Building, the Provident Credit Union Event Center, and the Spartan Recreation and Aquatic Center. As an integral part of the Student Affairs Division on campus, the organization is governed by a Board of Directors comprising a student majority alongside faculty and administrators. Its mission is to support the development, growth, and well-being of students by providing diverse programs, desirable services, and quality facilities that foster a vibrant and engaging campus life.

The Student Union Event Operations Coordinator plays an essential role in maintaining the high standards of event operations across the Student Union's facilities. Reporting directly to the Student Union Operations Manager, this position is primarily responsible for the set-up, operation, and customer service functions associated with the event spaces both within and outside the Student Union. The coordinator supervises and oversees student staff performing event-related tasks, ensuring that all activities are conducted efficiently, effectively, and safely. Attention to detail is critical in this role as the coordinator manages cleaning schedules, aligns event spaces to specific diagram needs, ensures accessibility compliance, and provides necessary equipment and tools.

This role also involves organizing and optimizing event set-up storage areas, maintaining compliance with safety regulations such as fire codes, and collaborating closely with Audio-Visual Services to deliver seamless event experiences. The coordinator often communicates with clients to address last-minute event requests and ensures timely take-down and turnover of spaces for subsequent programs. In addition to operational duties, the coordinator assists with emergency procedures and building evacuations, reinforcing a safe environment for all patrons.

The position requires the coordinator to balance administrative and hands-on responsibilities, including inventory management and the recommendation of improvements to facilities, policies, and procedures. Flexibility in working hours is necessary as the event schedule can extend to evenings, weekends, and include outdoor activities. Candidates seeking this role should be adept at managing diverse environments and demonstrate strong leadership, organizational, and communication skills.

Overall, the Student Union Event Operations Coordinator is a critical contributor to the Student Union's commitment to creating an enriching campus community by ensuring exceptional event environments and supporting the success of student and campus programs, aligning with the broader goals of student development and engagement at San Jose State University.