
Job Overview
Employment Type
Temporary
Hourly
Compensation
Hourly
Exact $20.00
Work Schedule
Flexible
Job Description
California State University, Stanislaus, commonly referred to as Stanislaus State, is a public university located in Turlock, in the heart of California's San Joaquin Valley. The university serves a diverse six-county region with a population of approximately 1.5 million people. Known for its commitment to inclusivity and diversity, Stanislaus State fosters a welcoming culture where every member of the university community can feel safe and respected. The university offers a broad array of academic programs, with 43 undergraduate majors, 16 master's programs, 7 post-graduate credentials, and a doctorate in education, supported by a faculty where 94% hold doctorates or terminal degrees. Recognized for academic excellence, Stanislaus State boasts numerous accolades, including national rankings by The Princeton Review and U.S. News and World Report, highlighting both the quality and value of its education. The campus is continually evolving, with new instructional facilities designed to support specialized instruction in professional programs, laboratory sciences, and the performing arts. It is also designated as a Hispanic-Serving Institution, emphasizing its role in providing accessible education to a broad and diverse student body.
The Event Monitor position within the University Advancement department's Fundraising and Special Events unit offers hourly-intermittent temporary employment opportunities, classified as casual worker status, paying $20.00 per hour. This role supports the successful execution of various university events through event preparation, on-site coordination, vendor and client communication, and post-event follow-up activities. The position is vital in ensuring that events are conducted smoothly, safely, and in compliance with university policies, all while upholding high standards of customer service to both clients and guests. Appointments are made based on operational needs and budget considerations, with the possibility of continuation through June 30, 2026, and potential reappointment.
Event Monitors act as the frontline support team during events, overseeing compliance with university policies and procedures, coordinating equipment and vendor deliveries, and ensuring the physical environment meets the required standards of cleanliness and setup accuracy. They serve as the primary point of contact for clients during events, addressing questions, providing assistance, and maintaining client satisfaction. Responsibilities include directing unauthorized individuals away from event spaces, communicating with food service providers to align with the event schedule, and promptly reporting any emergencies to appropriate authorities. Event Monitors also assist with post-event documentation and feedback collection for internal use. Additionally, they participate in mandatory training and meetings designed to enhance their skills and maintain compliance. This role demands excellent communication skills, the ability to remain calm under pressure, and a strong customer service orientation. The position may require working in varied indoor and outdoor environments and involves physical tasks such as walking, standing, lifting, and bending. Candidates are expected to possess a valid California driver's license and have access to email and internet for communication purposes. This role offers a dynamic work environment with the chance to contribute directly to the university’s community engagement and event success.
The Event Monitor position within the University Advancement department's Fundraising and Special Events unit offers hourly-intermittent temporary employment opportunities, classified as casual worker status, paying $20.00 per hour. This role supports the successful execution of various university events through event preparation, on-site coordination, vendor and client communication, and post-event follow-up activities. The position is vital in ensuring that events are conducted smoothly, safely, and in compliance with university policies, all while upholding high standards of customer service to both clients and guests. Appointments are made based on operational needs and budget considerations, with the possibility of continuation through June 30, 2026, and potential reappointment.
Event Monitors act as the frontline support team during events, overseeing compliance with university policies and procedures, coordinating equipment and vendor deliveries, and ensuring the physical environment meets the required standards of cleanliness and setup accuracy. They serve as the primary point of contact for clients during events, addressing questions, providing assistance, and maintaining client satisfaction. Responsibilities include directing unauthorized individuals away from event spaces, communicating with food service providers to align with the event schedule, and promptly reporting any emergencies to appropriate authorities. Event Monitors also assist with post-event documentation and feedback collection for internal use. Additionally, they participate in mandatory training and meetings designed to enhance their skills and maintain compliance. This role demands excellent communication skills, the ability to remain calm under pressure, and a strong customer service orientation. The position may require working in varied indoor and outdoor environments and involves physical tasks such as walking, standing, lifting, and bending. Candidates are expected to possess a valid California driver's license and have access to email and internet for communication purposes. This role offers a dynamic work environment with the chance to contribute directly to the university’s community engagement and event success.
Job Requirements
- High school diploma
- Minimum of one year of customer service experience
- Valid California driver's license
- Ability to work indoors and outdoors in various temperatures and terrain
- Access to email and the internet for communication
- Physical ability to walk, stand, lift/carry items up to 10 lbs constantly and frequently lift/carry items up to 25 lbs, stoop, kneel, squat, push, pull, and reach overhead
- Willingness to submit monthly time sheets via the university’s MyCSUSTAN portal
Job Qualifications
- High school diploma
- Minimum of one year of customer service experience
- Completion of at least two years of college coursework (equivalent to 60 semester units) in hospitality, event management, communications, public administration, or a related field is preferred
- Minimum of six months of experience supporting event coordination, facilities setup, or customer service in a professional setting is preferred
- Familiarity with basic office software (e.g., Microsoft Word, Excel, Outlook) and ability to manage digital forms and timekeeping submissions is preferred
- Prior experience working in a higher education or public sector setting is desirable
- Thorough knowledge of customer service and working with the public
- Ability to remain calm under pressure
- Excellent communication skills
Job Duties
- Attend assigned events and monitor activities to ensure compliance with University policies and procedures
- Conduct event set-up
- receive and verify rental deliveries from vendors
- Inspect event locations to ensure cleanliness, proper functioning of equipment, appropriate temperature settings, and accuracy of the setup
- Serve as point of contact for clients during events
- provide assistance, respond to questions, and ensure client satisfaction
- Direct unauthorized groups (e.g., photographers, limos, onlookers) away from reserved event spaces
- Coordinate with food service providers and vendors to adhere to event schedules
- communicate changes as needed
- Promptly report emergencies to appropriate authorities and inform the standby supervisor once the situation is under control
- Gather post-event feedback from clients and vendors
- submit an event summary for internal documentation
- Respond to and select open shifts
- Assist with office-based event preparation as needed, including compiling event brief materials
- Review event details in advance to ensure readiness
- Participate in required meetings and training sessions scheduled with consideration of staff availability including mandatory annual trainings as assigned
- Submit monthly time sheets via the university’s MyCSUSTAN portal
- Return University equipment and keys to University Events after each event
- Other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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