Job Overview

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Employment Type

Temporary
Hourly
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Compensation

Hourly
Exact $20.00
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Benefits

hourly wage
flexible schedule
Training opportunities
Professional Development
inclusive workplace
Supportive team environment
Career growth opportunities

Job Description

The Stanislaus State University Fundraising and Special Events department is dedicated to organizing and facilitating events that support the university's mission, community engagement, and fundraising efforts. As part of the California State University system, Stanislaus State is a public university known for its commitment to providing quality education and fostering community connections. The department focuses on delivering high-quality event experiences that meet university policies and promote a positive image both on and off campus. This involves working closely with vendors, clients, university staff, and students to create seamless and impactful events that advance the university's goals.

This position is classified as a casual worker and involves working on an hourly, intermittent, temporary basis. The employment term is through June 30, 2026, with a possibility of reappointment depending on budget, operational needs, and job performance. The current pay rate is $20.00 per hour. This role is an excellent opportunity for individuals interested in gaining experience in event coordination, customer service, and operations within a thriving higher education environment.

The primary responsibilities of this role include assisting with event preparation, coordinating activities on site during each event, communicating effectively with vendors and clients, and following up post-event to ensure everything runs smoothly and safely. The casual worker ensures compliance with university policies and procedures while providing exceptional service to clients and guests, addressing any issues promptly, and ensuring that all aspects of the event—such as setup, breakdown, vendor deliveries, and cleanliness—are handled efficiently.

Further, the role requires inspecting event locations before and after events to maintain standards, coordinating with food service providers, specifically managing schedules and logistical changes, and serving as the main point of contact for clients during events. The position demands flexibility, as it may require working indoors or outdoors, and responsiveness to emergencies or unforeseen changes during events. The casual worker must be able to handle various physical tasks such as lifting, carrying, bending, and standing for extended periods.

Employees in this position will also be responsible for maintaining records related to each event, including submitting post-event summaries and feedback to the university’s internal documentation systems. They are expected to attend meetings and mandatory training sessions to stay current with university standards and to participate actively in team efforts. The role includes office-based duties such as compiling event materials in preparation for upcoming functions.

Effective communication skills are essential for this role, as it requires interacting with diverse groups of people, resolving client queries, and relaying important information between different stakeholders. The ability to remain calm under pressure, multitask, and quickly solve problems is critical to success in this fast-paced environment. Familiarity with basic office software, such as Microsoft Word, Excel, and Outlook, along with managing digital forms for timekeeping and communication, will be highly advantageous.

Applicants should possess a high school diploma and have at least one year of customer service experience. Preferred candidates will have some college coursework in relevant fields like hospitality, event management, communications, or public administration, and prior experience supporting event coordination or facilities setup in professional settings is desirable. Those with experience in higher education or public sector environments will find this role a good match for their skills and interests.

Overall, this position offers a unique opportunity to contribute to the success of university events while gaining valuable experience in event coordination and customer service. It is well suited for individuals who are organized, proactive, physically capable, and eager to work in a dynamic, supportive environment that values inclusivity, professionalism, and community engagement.

Job Requirements

  • High school diploma
  • Minimum one year of customer service experience
  • Valid California driver's license
  • Ability to work indoors and outdoors in varying temperatures and terrain
  • Access to email and the internet for communication is required
  • Constantly required to walk, stand, lift/carry items up to 10 lb
  • Frequently required to concentrate, make decisions, sit, bend, lift/carry items up to 25 lb, stoop, kneel, squat, push, pull, reach overhead

Job Qualifications

  • High school diploma
  • Minimum one year of customer service experience
  • Completion of at least two years of college coursework (approximately 60 semester units) in hospitality, event management, communications, public administration, or related field
  • Minimum six months of experience supporting event coordination, facilities setup, or customer service in a professional setting
  • Familiarity with basic office software (Microsoft Word, Excel, Outlook) and ability to manage digital forms and time-keeping submissions
  • Prior experience working in a higher education or public sector setting is desirable
  • Thorough knowledge of customer service and working with the public
  • Ability to remain calm under pressure

Job Duties

  • Attend assigned events and monitor activities to ensure compliance with university policies and procedures
  • Conduct event set-up
  • receive and verify rental deliveries from vendors
  • Inspect event locations to ensure cleanliness, proper functioning of equipment, appropriate temperature settings, and accuracy of the setup
  • Serve as point of contact for clients during events
  • provide assistance, respond to questions, and ensure client satisfaction
  • Direct unauthorized groups away from reserved event spaces
  • Coordinate with food service providers and vendors to adhere to event schedules
  • communicate changes as needed
  • Promptly report emergencies to appropriate authorities and inform the standby supervisor once the situation is under control
  • Gather post-event feedback from clients and vendors
  • submit an event summary for internal documentation
  • Respond to and select open shifts
  • Assist with office-based event preparation as needed, including compiling event brief materials
  • Review event details in advance to ensure readiness
  • Participate in required meetings and training sessions scheduled with consideration of staff availability, including mandatory annual trainings as assigned
  • Submit monthly time sheets via MyCSUSTAN portal
  • Return university equipment and keys to university events after each event
  • Other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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