Job Overview

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Employment Type

Temporary
Hourly
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Compensation

Hourly
Exact $20.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
flexible schedule

Job Description

California State University, Stanislaus, commonly known as Stanislaus State, is a respected public university serving the San Joaquin Valley region of California. Established to provide accessible higher education to a diverse population, the university caters to approximately 10,000 students across multiple undergraduate, graduate, and postgraduate programs. The institution prides itself on its inclusive environment, fostering diversity, equity, and inclusion within its campus community. It is acknowledged nationally for quality academic programs with ten accredited programs, and its faculty comprises predominantly highly qualified members, with 94% holding terminal degrees. Recognized for its exceptional retention and graduation rates, Stanislaus State is ranked among the best public universities in the western United States by respected outlets like U.S. News and World Report, Princeton Review, and Washington Monthly. The university is also recognized as a Hispanic-Serving Institution (HSI) by the U.S. Department of Education, highlighting its commitment to educational access and support for historically underrepresented communities.

The role of Event Monitor at Stanislaus State is an exciting casual worker position within the Fundraising and Special Events team. Classified as a casual hourly-intermittent temporary position, this role provides opportunities to work on a flexible schedule, supporting various events on- and off-campus through June 30, 2026, with the possibility of reappointment based on budget and performance. Event Monitors play a crucial role in the seamless execution of university events, taking on responsibilities that range from pre-event preparation to on-site coordination and post-event follow-up. This role requires close collaboration with vendors, clients, and service providers to ensure all events comply with university policies, run efficiently, and deliver excellent customer service. Candidates who succeed in this role demonstrate strong organizational skills, excellent communication abilities, and a proactive approach to problem-solving.

Working as an Event Monitor offers the chance to engage with a vibrant campus community and gain hands-on experience in event management within a higher education setting. The role demands versatility and the ability to adapt to various event types and changing operational needs. Duties include attending assigned events to monitor adherence to university procedures, handling setup and equipment checks, liaising with clients to ensure satisfaction, and managing any issues that arise during events. The position involves both indoor and outdoor work, often requiring physical activity such as lifting or carrying items up to 25 pounds.

Additionally, the Event Monitor is responsible for gathering feedback post-event and assisting with office-based preparations. Candidates with familiarity in office software and experience in customer service will find this position an excellent opportunity to develop their skills further. The university offers a competitive hourly wage of $20.00, appealing to those interested in flexible, meaningful work contributing to the success of university events and community engagement. This is a unique opportunity to be part of the team at a university recognized for its high academic standards, inclusive culture, and strong community connections, providing an enriching environment to grow professionally.

Job Requirements

  • High school diploma
  • Minimum of one year of customer service experience
  • Valid California driver's license
  • Ability to work both indoors and outdoors in various temperatures and terrain
  • Access to email and the internet for communication
  • Ability to walk, stand, lift/carry items up to 10 lbs constantly
  • Ability to sit, bend, lift/carry items up to 25 lbs, stoop, kneel, squat, push, pull, reach overhead frequently

Job Qualifications

  • High school diploma
  • Minimum of one year of customer service experience
  • Completion of at least two years of college coursework (equivalent to 60 semester units) in hospitality, event management, communications, public administration, or a related field is preferred
  • Minimum of six months experience supporting event coordination, facilities setup, or customer service in a professional setting is preferred
  • Familiarity with basic office software such as Microsoft Word, Excel, Outlook and ability to manage digital forms and timekeeping submissions is preferred
  • Prior experience working in a higher education or public sector setting is desirable
  • Thorough knowledge of customer service and working with the public
  • Ability to remain calm under pressure
  • Excellent communication skills

Job Duties

  • Attend assigned events and monitor activities to ensure compliance with university policies and procedures
  • Conduct event set-up
  • receive and verify rental deliveries from vendors
  • Inspect event locations to ensure cleanliness, proper functioning of equipment, appropriate temperature settings, and accuracy of the setup
  • Serve as point of contact for clients during events
  • provide assistance, respond to questions, and ensure client satisfaction
  • Direct unauthorized groups (e.g., photographers, limos, onlookers) away from reserved event spaces
  • Coordinate with food service providers and vendors to adhere to event schedules
  • communicate changes as needed
  • Promptly report emergencies to appropriate authorities and inform the standby supervisor once the situation is under control
  • Gather post-event feedback from clients and vendors
  • submit an event summary for internal documentation
  • Respond to and select open shifts
  • Assist with office-based event preparation as needed, including compiling event brief materials
  • Review event details in advance to ensure readiness
  • Participate in required meetings and training sessions scheduled with consideration of staff availability including mandatory annual trainings as assigned
  • Submit monthly time sheets via the university's MyCSUSTAN portal
  • Return University equipment and keys to University Events after each event
  • Other duties as assigned

Job Criteria

Experience

Entry Level (1-2 years)


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