Event Manager - Stadium Operations

Whelan Security is a distinguished contract security company that has been providing unmatched service excellence since its founding in 1949. Distinguished by its longstanding family ownership and commitment to integrity, Whelan has stood the test of time in an industry marked by mergers, consolidations, and downsizing. This resolute approach underpinned by conservative business ethics creates an environment where employee dedication and customer satisfaction reign supreme. With a workforce ranging from 500 to 999 employees, the company is one of the largest in the United States, catering to staffing and employment agency needs with exceptional professionalism. Whelan Security prides itself on a performance-driven and employee-centric culture. Its programs encompassing employee benefits, performance incentives, advancement opportunities, and individual recognition awards exemplify its commitment to attracting and retaining talented professionals. These factors make Whelan an outstanding employer for those seeking long-term career growth and a chance to make a meaningful impact in the security industry.

The role of the Event Manager at Whelan Security is a critical leadership position designed for individuals who thrive in dynamic, fast-paced event environments. This role involves managing all facets of event operations, ensuring seamless execution from inception to completion, and maintaining exceptional client satisfaction throughout the event lifecycle. With competitive compensation ranging from $60,000 to $70,000 annually, along with comprehensive benefits including health, dental, and vision insurance, a 401(k) plan with company match, and paid time off, Whelan offers a rewarding package. The position is based in Miami, FL, placing you at the heart of key operation sites.

As an Event Manager, you will oversee staffing, scheduling, training, and on-site event execution. You will recruit, train, and supervise Event Supervisors, event staff, and security personnel, all while fostering a positive work atmosphere through motivational leadership and continuous performance evaluation. Client relationships are paramount, and you will serve as the primary liaison, ensuring that all expectations are met or exceeded and addressing issues promptly as they arise on-site. The role requires quick decision-making, multitasking capabilities, and the ability to respond adeptly to emergencies and operational concerns.

Additional responsibilities include coordinating training programs, ensuring adherence to Standard Operating Procedures, assigning tasks during events, and maintaining organization and professionalism in all posts and equipment. The Event Manager also assists with investigations and special projects as needed, acting as a cornerstone for maintaining high standards of event safety and success. This role demands flexibility in work hours, including nights, weekends, holidays, and overnight shifts, alongside physical stamina needed to be active throughout extended event periods.

Joining Whelan as an Event Manager offers the chance to lead teams in a fast-paced, hands-on environment, develop operational expertise, and create memorable event experiences that enhance client satisfaction and company reputation. This is an exciting opportunity for professionals with a background in event operations, customer service, security, or related fields who aspire to lead impactful events within a respected and stable organization.