Job Overview
Compensation
Type:
Hourly
Rate:
Exact $25.00
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
Paid Time Off
Career growth opportunities
Flexible work schedule
Job Description
BEST Crowd Management is a leading event staffing and crowd management company based in New Orleans, Louisiana. With a strong focus on delivering high-quality event experiences, BEST Crowd Management has built a reputation for excellence in the fast-paced, dynamic environment of event operations. The company specializes in providing professional crowd management personnel for a wide range of events including concerts, sports games, corporate gatherings, and other large-scale public and private events. Known for fostering a supportive and collaborative team culture, BEST Crowd Management promotes career growth and values each member's contribution to the success of every event they manage.
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Job Requirements
- Ability to work a flexible schedule, including weekends, nights, and holidays
- Ability to pass a background check
- Frequent sitting, standing, walking, talking, or hearing
- Extended periods of standing or walking (up to 10 hours)
- Occasional climbing, stooping, bending, or reaching above shoulders
- Work in confined spaces and various outdoor weather conditions
- Occasionally lift, push, or pull up to 45 pounds
- Specific vision abilities including close vision, distance vision, color vision, peripheral vision, depth perception, and focus adjustment
Job Qualifications
- 1-3 years of professional-level experience, preferably in security, event staffing, law enforcement, or military
- At least one year of experience in customer service, security, or a related field
- Excellent oral and written communication skills in English
- Good independent judgment and discretion, with the ability to notify superiors when necessary
- Ability to respond effectively to changes in situations or information
Job Duties
- Take charge of recruiting, hiring, security licensing, training, scheduling, and event day operations
- Supervise, motivate, coach, and train Event Supervisors, ensuring top performance and development
- Maintain positive relationships with clients through regular contact and support
- Identify and address issues at events, and assist with investigations as needed
- Handle client or site emergencies with effective communication and swift action
- Manage all technical and managerial aspects of event operations, responding to client requests
- Develop and improve standard operating procedures and conduct on-the-job training
- Ensure all procedures and training materials are up-to-date and all positions are well-maintained and organized
- Perform other responsibilities as required
Job Location
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