
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $32.00
Work Schedule
Standard Hours
Flexible
Benefits
Medical insurance
Mental Health Resources
Paid Time Off
Discounted travel
Parental leave
debt-free education
401k plan
Employee stock purchase plan
Career Development
recognition programs
Team Member Resource Groups
Job Description
Signia by Hilton Atlanta is a premier meetings and events destination located in downtown Atlanta. Directly connected to the Georgia World Congress Center, this luxury hotel features 976 guest rooms and over 100,000 square feet of versatile event space. With six elegant dining venues and a prime location near major attractions such as Mercedes-Benz Stadium and State Farm Arena, Signia by Hilton Atlanta offers an exceptional experience for both business and leisure travelers. The property is known for its commitment to providing world-class service and sophisticated amenities in a vibrant urban setting.
We are currently seeking an experienced Eve... Show More
We are currently seeking an experienced Eve... Show More
Job Requirements
- At least a high school diploma or equivalent
- Minimum 2 years of event management experience in a big box hotel
- Availability to work Monday to Friday from 8:30am to 5:00pm
- Strong organizational and communication skills
- Ability to work collaboratively within a team
- Must be adaptable and flexible to changing client needs
- Proficiency with relevant technologies and event software
Job Qualifications
- Minimum of 2 years of event management experience
- Experience in large-scale, full-service hotel environments
- Strong communication and interpersonal skills
- Ability to manage multiple tasks and prioritize effectively
- Proficient in event management systems and software
- Demonstrated problem-solving and negotiation skills
- Customer-focused with a commitment to excellent service
- Flexibility to adjust schedule based on client needs
- Knowledge of hospitality industry standards and practices
Job Duties
- Organize, plan, and prioritize duties by developing clear plans and goals
- Communicate effectively with internal and external clients through telephone, email, and in-person interactions
- Build and maintain strong client relationships to set and meet expectations
- Demonstrate comprehensive knowledge of job systems, products, and processes
- Resolve conflicts, negotiate with others, and handle complaints, disputes, and grievances
- Influence and sell to both internal and external clients to maximize event opportunities
- Make decisions and solve problems by analyzing issues and determining the best solutions
- Deliver high-quality service by understanding guest needs and providing direction, guidance, feedback, and coaching when required
- Participate in customer site inspections and assist with the sales process as needed
- Perform other duties as necessary based on business needs
- Maintain regular attendance to ensure consistent service
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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