Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $32.00
Work Schedule
Standard Hours
Flexible
Benefits
Medical insurance
Mental Health Resources
Paid Time Off
Travel Discounts
Parental leave
Education Assistance
401k plan
employee stock purchase
Career Development
recognition programs
Team Member Resource Groups
Job Description
Signia by Hilton Atlanta is a premier meetings and events destination located in the heart of downtown Atlanta. This luxurious hotel is directly connected to the Georgia World Congress Center, making it an ideal venue for large conferences and events. With 976 guest rooms and over 100,000 square feet of versatile event space, Signia by Hilton offers a world-class hospitality experience complemented by six diverse dining venues and close proximity to major attractions like Mercedes-Benz Stadium and State Farm Arena. This prime location attracts a variety of clientele, ensuring a vibrant and dynamic working environment. The hotel emphasizes luxury amenities... Show More
Job Requirements
- minimum of 2 years of event experience
- current big box hotel experience
- flexible schedule to adjust to group and client needs
Job Qualifications
- minimum of 2 years of event experience
- current big box hotel experience
- flexible schedule to adjust to group and client needs
- strong interpersonal and communication skills
- ability to manage multiple tasks and prioritize effectively
- proficient in event management software and Microsoft Office
- problem-solving and conflict resolution skills
- customer-focused mindset
- demonstrated ability to build and maintain client relationships
Job Duties
- organize, plan, and prioritize duties by developing clear plans and goals
- communicate effectively with internal and external clients through various channels, including telephone, email, and in-person interactions
- build and maintain strong client relationships to set and meet expectations
- demonstrate comprehensive knowledge of job systems, products, and processes
- resolve conflicts, negotiate with others, and handle complaints, disputes, and grievances
- influence and sell to both internal and external clients to maximize event opportunities
- make decisions and solve problems by analyzing issues and determining the best solutions
- deliver high-quality service by understanding guest needs and providing direction, guidance, feedback, and coaching when required
- participate in customer site inspections and assist with the sales process as needed
- perform other duties as necessary based on business needs
- maintain regular attendance to ensure consistent service
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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