Event Manager - Signia by Hilton Atlanta

Atlanta, GA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Exact $32.00

Work Schedule

Standard Hours

Flexible

Benefits

Medical insurance

Mental Health Resources

Paid Time Off

Travel program

Parental leave

Education Assistance

401k plan

Employee Stock Purchase Program

Career Development

recognition programs

Team Member Resource Groups

Job Description

Signia by Hilton Atlanta is a distinguished luxury hotel ideally situated in the vibrant downtown district of Atlanta, directly connected to the Georgia World Congress Center. As a premier meetings and events destination, Signia by Hilton Atlanta offers an impressive 976 guest rooms and over 100,000 square feet of versatile event space, making it one of the largest and most sought-after venues for corporate gatherings, conventions, and social events in the city. The hotel features six unique dining venues, catering to diverse culinary preferences, and boasts luxurious amenities that cater to both business travelers and leisure guests. Its proximity to... Show More

Job Requirements

Minimum of two years of event experience
current experience in a big box hotel
flexible schedule to adjust to group and client needs
excellent communication skills
strong organizational skills
ability to manage multiple tasks simultaneously
problem-solving skills
ability to work under pressure
team player mindset
reliable and punctual
availability to work Monday through Friday 8:30 AM to 5:00 PM

Job Qualifications

Minimum of two years of event management experience
experience in a large-scale hotel environment
strong organizational and communication skills
proven ability to build and maintain client relationships
knowledge of event management systems and processes
conflict resolution and negotiation skills
ability to analyze problems and implement effective solutions
ability to work collaboratively with multiple departments
customer-focused approach
flexibility to adapt to changing client needs
proficiency in event sales and upselling techniques

Job Duties

Organize, plan, and prioritize duties by developing clear plans and goals
communicate effectively with internal and external clients through various channels including telephone, email, and in-person interactions
build and maintain strong client relationships to set and meet expectations
demonstrate comprehensive knowledge of job systems, products, and processes
resolve conflicts, negotiate with others, and handle complaints, disputes, and grievances
influence and sell to both internal and external clients to maximize event opportunities
make decisions and solve problems by analyzing issues and determining the best solutions
deliver high-quality service by understanding guest needs and providing direction, guidance, feedback, and coaching when required
participate in customer site inspections and assist with the sales process as needed
maintain regular attendance to ensure consistent service

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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