Event Manager | Full Time | Ryan Field at Northwestern University
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $65,000.00 - $80,000.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) savings plan
401(k) matching
Paid Time Off
vacation days
Job Description
Oak View Group (OVG) is a globally recognized leader in premium live entertainment infrastructure and services, founded in 2015. The company specializes in venue development and provides comprehensive services across venue management, hospitality, and sponsorship sales. OVG owns and operates seven world-class venues and works closely with an esteemed client roster that includes some of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions distributed across four continents. The company is dedicated to delivering exceptional live entertainment experiences by leveraging full-service capabilities and innovative solutions tailored to meet the unique needs of each venue and event.
OVG’s commitment to excellence and customer satisfaction is evident in the quality of their infrastructure, the expertise of their staff, and their collaborative approach to managing and enhancing the live entertainment ecosystem globally. Their dynamic work environment fosters innovation, diversity, and inclusion, emphasizing a culture that values people and embraces the diverse communities they serve.
The Event Manager role at Oak View Group is a pivotal position responsible for overseeing all aspects of assigned events, from the initial planning stages through to their successful completion. The role entails managing event staff, coordinating with security personnel, interacting with local public safety entities, and ensuring that all events are executed smoothly and securely with an outstanding customer experience. This position provides an annual salary ranging from $65,000 to $80,000 and is a full-time role offering benefits including health, dental, and vision insurance, a 401(k) savings plan with matching, and paid time off covering vacation, sick days, and holidays.
This role demands a highly organized and proactive manager who can effectively advance plan, manage, and service events in high-profile settings such as stadiums, arenas, and convention centers. The Event Manager is responsible for hiring, training, scheduling, and supervising event and security staff, maintaining strong relationships with lessees, clients, and municipal officials, and ensuring compliance with all safety regulations and operational standards. They play a crucial role in managing communication between various stakeholders, resolving event-related issues promptly, and continuously enhancing the overall event delivery process.
The ideal candidate will have several years of progressive experience in event management within large public assembly facilities and demonstrate leadership skills, problem-solving abilities, and expertise in crowd management, facility operations, and customer service. Familiarity with financial budgeting, contract management, audiovisual technologies, and emergency procedures will also be valuable in this role. Flexibility to work nights, weekends, and holidays is essential to accommodate the scheduling demands of live events.
Oak View Group strongly values diversity and inclusivity, viewing it as key to fostering innovation and improving service excellence. The company is committed to equal employment opportunities and encourages applicants from all backgrounds to apply, supporting an environment where differences are celebrated and collaborative success is achieved through united effort.
OVG’s commitment to excellence and customer satisfaction is evident in the quality of their infrastructure, the expertise of their staff, and their collaborative approach to managing and enhancing the live entertainment ecosystem globally. Their dynamic work environment fosters innovation, diversity, and inclusion, emphasizing a culture that values people and embraces the diverse communities they serve.
The Event Manager role at Oak View Group is a pivotal position responsible for overseeing all aspects of assigned events, from the initial planning stages through to their successful completion. The role entails managing event staff, coordinating with security personnel, interacting with local public safety entities, and ensuring that all events are executed smoothly and securely with an outstanding customer experience. This position provides an annual salary ranging from $65,000 to $80,000 and is a full-time role offering benefits including health, dental, and vision insurance, a 401(k) savings plan with matching, and paid time off covering vacation, sick days, and holidays.
This role demands a highly organized and proactive manager who can effectively advance plan, manage, and service events in high-profile settings such as stadiums, arenas, and convention centers. The Event Manager is responsible for hiring, training, scheduling, and supervising event and security staff, maintaining strong relationships with lessees, clients, and municipal officials, and ensuring compliance with all safety regulations and operational standards. They play a crucial role in managing communication between various stakeholders, resolving event-related issues promptly, and continuously enhancing the overall event delivery process.
The ideal candidate will have several years of progressive experience in event management within large public assembly facilities and demonstrate leadership skills, problem-solving abilities, and expertise in crowd management, facility operations, and customer service. Familiarity with financial budgeting, contract management, audiovisual technologies, and emergency procedures will also be valuable in this role. Flexibility to work nights, weekends, and holidays is essential to accommodate the scheduling demands of live events.
Oak View Group strongly values diversity and inclusivity, viewing it as key to fostering innovation and improving service excellence. The company is committed to equal employment opportunities and encourages applicants from all backgrounds to apply, supporting an environment where differences are celebrated and collaborative success is achieved through united effort.
Job Requirements
- Bachelor’s degree in related field
- Minimum 3 years of event management experience in large public assembly facilities
- Strong communication skills
- Proficiency in Microsoft Office
- Knowledge of crowd control and safety regulations
- Experience in staff supervision and training
- Ability to handle flexible schedules including nights, weekends, and holidays
- Ability to communicate effectively with public safety officials and clients
- Strong problem-solving and leadership skills
Job Qualifications
- Minimum 3-5 years of event management experience in stadium, arena, convention center, or public assembly facility
- Bachelor’s degree with major coursework in facility management, hospitality management, business, or related field
- Strong oral and written communication skills
- Proficiency in Microsoft Office applications and internet use
- Knowledge of operational event characteristics
- Ability to identify user needs
- Knowledge of crowd management and control techniques
- Knowledge of customer service practices
- Knowledge of supervision, scheduling, and training principles
- Familiarity with facility use contracts
- Knowledge of fire and public safety regulations
- Experience with audiovisual equipment and electronic systems in public assembly venues
- Experience with budget preparation and control
- Familiarity with entertainment, convention, and public assembly terminology
- Experience with AutoCAD preferred
- Ability to work flexible schedules including nights, weekends, and holidays
Job Duties
- Advance plan, service, and supervise all events
- Plan, manage, and evaluate the work of subordinates
- Provide leadership and guidance for event personnel
- Analyze challenges, identify alternative solutions, and implement recommendations
- Communicate clearly and concisely
- Establish and maintain effective working relationships with lessees, clients, co-workers, part-time staff, contractors, patrons, public and municipal officials
- Assist in preparation of building for upcoming events
- Assist with pre-show financial estimates and post-show settlements
- Recruit, train, and supervise event and security staff
- Create work schedules and delegate assignments
- Function as liaison between users and facility staff
- Recommend and evaluate event staffing levels
- Coordinate communication during load-in and load-out
- Investigate and resolve event-related complaints
- Maintain equipment for event and security staff
- Make hospitality arrangements as needed
- Communicate with municipal officials to ensure security
- Review emergency planning procedures
- Prepare and approve bi-weekly payroll for staff
- Serve as Manager on Duty as scheduled
- Other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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