Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $45,000.00 - $50,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) savings plan
401(k) matching
Paid Time Off
Flexible Schedule
Job Description
Oak View Group is a global leader specializing in venue development, management, and premium hospitality services within the live event industry. This dynamic company offers comprehensive, 360-degree solutions tailored to a diverse portfolio of world-class owned venues and a respected client roster that includes the most influential and highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions worldwide. With a deep commitment to innovation and excellence, Oak View Group's visionary approach has transformed the live entertainment landscape, ensuring remarkable experiences for audiences and clients alike.
In partnership with the Pan American Center, a multi-purpose... Show More
In partnership with the Pan American Center, a multi-purpose... Show More
Job Requirements
- Bachelor’s Degree in Sport/Event Management, Hospitality, Training & Education, or Business Administration, or equivalent experience
- 3-5 years of event/operations management experience in large-scale settings
- Minimum two years managerial experience with supervisory responsibilities
- Strong problem-solving and communication skills
- Ability to work flexible hours including nights, weekends, and holidays
- Proficiency in AutoCAD required
- Knowledge of ADA compliance
- Proficient with Microsoft Office applications
- Ability to work under pressure and meet deadlines
- Experience managing diverse teams and stakeholders
Job Qualifications
- 3-5 years experience managing events and operations in large-scale event settings
- Bachelor’s Degree in Sport/Event Management, Hospitality, Training & Education, Business Administration, or equivalent
- At least two years experience in a management role with full supervisory and decision-making responsibility
- Passion for providing high-quality guest service
- Creative problem solver adept at handling guest concerns professionally under pressure
- Adaptable and able to meet deadlines under pressure
- Strong verbal and written communication skills
- Ability to work event nights, weekends, and holidays
- AutoCAD experience required
- Knowledge of ADA code and compliance
- Proficient in Microsoft Office including Word, Excel, and PowerPoint
- Experience with large-scale events in stadium or multi-use facility settings preferred
- Skilled in managing diverse stakeholders and demographics
- Effective in managing multiple tasks and prioritizing
Job Duties
- Directs two hundred part-time event staff (ushers/ticket takers/back of house security/parking employees) to enhance guest and client experience for over 200 events per year
- Develop and implement a comprehensive guest service program
- Meet with client groups to plan and organize assigned meetings and/or events
- Create AutoCAD layouts for events
- Consult exhibit managers, promoters, athletic representatives regarding physical set-up needs
- Prepare work orders and cost estimates
- Keep clients informed about deadline schedules and event specifications
- Prepare cost estimates and monitor final billing
- Maintain event-related reports, information, and files
- Ensure staff compliance with company policies and procedures
- Guide clients in preparation of events by explaining contract provisions
- Maintain event operations equipment such as radios and metal detection wands
- Make hospitality arrangements as needed
- Create and distribute detailed information sheets before every event
- Prepare and approve payroll for event staff
- Review emergency planning procedures with all event staff
- Provide leadership and guidance for event personnel
- Work flexible schedule including nights, early mornings, weekends, and holidays
- Develop collateral materials for employees and fans
- Act as manager on duty as required
- Create work schedules for event staff, medical, police, maintenance, and operations
- Recommend and evaluate required event staffing levels
- Investigate and resolve event-related complaints
- Assist in building preparation for upcoming events
- Develop and maintain effective working relationships with clients, partners, and stakeholders
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Loading...
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Nearby Cities