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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $60,000.00 - $75,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) savings plan
401(k) matching
Paid Time Off
Job Description
Oak View Group (OVG) is a globally renowned leader in premium live entertainment infrastructure and services. Founded in 2015, OVG provides a comprehensive platform that encompasses venue development as well as end-to-end capabilities across venue management, hospitality, and sponsorship sales. The company proudly manages and serves an impressive portfolio of seven world-class owned venues and has established a trusted client roster consisting of some of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions across four continents. With a commitment to innovation and excellence, Oak View Group continues to expand its influence within the... Show More
Job Requirements
- 3-5+ years of event management experience in a stadium, arena, convention center or public assembly facility
- Bachelor’s degree from an accredited college or university
- Strong oral and written communication skills
- Proficiency in Microsoft Office applications and Internet
- Knowledge of event operational characteristics
- Ability to identify needs of facility users
- Knowledge of crowd management techniques
- Familiarity with customer service practices
- Knowledge of supervision, scheduling, and training employees
- Familiarity with facility use contracts
- Knowledge of fire and public safety regulations
- Understanding of A/V equipment in public assembly facilities
- Experience with budget preparation and control
- Willingness to participate in training and supervision of staff
Job Qualifications
- 3-5+ years of event management experience in a stadium, arena, convention center or public assembly facility
- Bachelor’s degree preferred in facility management, hospitality management, business, or related field
- Strong oral and written communication skills
- Proficiency in Microsoft Office and Internet applications
- Knowledge of event operational characteristics
- Ability to assess needs of facility users
- Knowledge of crowd management and control techniques
- Familiarity with customer service practices
- Understanding of supervision, scheduling, and employee training principles
- Experience with facility use contracts
- Knowledge of fire and public safety regulations
- Understanding of A/V equipment and electronic systems in public assembly facilities
- Experience with budget preparation and control
- Familiarity with terminology used in entertainment, convention, or public assembly settings
- Experience with AutoCAD preferred but not required
Job Duties
- Direct all facility staff in delivering facility services for events and resolving event related problems
- Direct and participate in pre-event planning and review event history
- Compile and review event and contractor charges for invoicing and collection
- Conduct post-event meetings to evaluate services provided
- Conduct facility tours for potential clients and explain available services
- Assist in preparing pricing estimates for prospective meetings
- Monitor and ensure compliance with contractual and regulatory requirements
- Prepare pre-event planning documents and instructions
- Communicate directives clearly and timely to other departments
- Implement facility rules, regulations, policies, and procedures
- Maintain proper image and generate positive public relations
- Collaborate with internal service partners for quality customer service
- Serve as liaison for all facility clients
- Establish new customer service standards
- Participate in training and supervision of other event managers
- Perform other job-related duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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