Event Manager | Full-Time | Miami Beach Convention Center

Miami, FL, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $68,000.00 - $75,000.00

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) savings plan

401(k) matching

Paid Time Off

vacation days

sick days

Holidays

Job Description

Oak View Group is a globally recognized leader in venue development, management, and premium hospitality services within the live event industry. With a comprehensive, 360-degree approach, Oak View Group operates a portfolio of world-class venues and collaborates with some of the most influential and highly attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions worldwide. The organization is dedicated to delivering exceptional experiences through operational excellence, innovative venue solutions, and a deep commitment to customer service. Oak View Group’s dedication to sustainability, community engagement, and innovative venue management positions it as a trailblazer in the industry, creating... Show More

Job Requirements

Bachelor's degree preferred
Minimum 3-5 years relevant experience
Experience with convention centers or multi-use venues
Strong organizational and communication skills
Ability to multitask in fast-paced environments
Demonstrated customer service and conflict resolution
Financial proficiency
Familiarity with union labor
Proficiency in Microsoft Office
Experience with event planning software
Ability to maintain professional appearance
Availability to work irregular hours including evenings, weekends, and holidays
Ability to lift, stand, walk, reach, climb, stoop, kneel
Commitment to diversity and inclusion

Job Qualifications

Bachelor's degree in event management, hospitality, business administration, or related field preferred
Minimum of 3-5 years of experience in event or convention services, hospitality, or related industry
Experience with convention centers, hotels with meeting or ballroom space, or multi-use venues
Strong interpersonal, organizational, and time management skills
Excellent communication skills including verbal, written, and presentation delivery
Ability to multitask and thrive in a fast-paced, deadline-driven environment
Demonstrated customer service expertise with conflict resolution abilities
Financial proficiency in forecasting, billing reconciliation, and budget tracking
Familiarity with event services, banquet standards, venue management, culinary terminology, and room setup configurations
Collaborative team player with ability to coordinate across departments and contract partners
Working knowledge of union labor environments
Sales minded approach with customer service mindset
Bilingual (English/Spanish) highly desirable
Proficient in Microsoft Office Suite
Knowledgeable in Momentus (Ungerboeck), AutoCAD, and database management tools
Experienced with Corrigo or similar work order/maintenance management systems
Familiar with Coupa or compatible procurement platforms
Certified Meeting Professional (CMP) preferred
Certified Special Events Professional (CSEP) considered a plus
Project Management Professional (PMP) or similar certifications preferred
OSHA 10 Certification a plus
Other certifications in sustainability, revenue management, digital event strategy, or venue and exhibition management valued

Job Duties

Serve as the primary point of contact for assigned MBCC and MBCC Campus events
Coordinate and conduct pre-planning site visits with clients and key stakeholders
Facilitate pre-conference meetings and post-event debriefs to communicate event objectives, logistics, and feedback
Lead clients in interpreting and complying with Event License Agreements, venue policies, Event Planning Guide, and event best practices
Provide exceptional service by understanding needs, anticipating challenges, and proactively resolving issues
Support sales teams with site inspections and ensure seamless turnover from sales to event manager
Identify upsell opportunities to elevate event experience and generate additional revenue
Collaborate with Food & Beverage provider to align operational needs
Maintain a visible presence throughout event phases for high-touch service and timely issue resolution
Oversee full client experience lifecycle from sales turnover through post-event wrap-up
Prepare and distribute event documentation prior to contracted dates
Oversee coordination of all venue services and contract partners
Maintain strong onsite presence to ensure smooth communication, event execution, and safety compliance
Conduct event walkthroughs to ensure readiness, safety, and quality standards
Identify and resolve operational challenges collaboratively
Leverage Momentus for event planning and communication
Utilize Corrigo for preventive maintenance and work order requests
Coordinate labor costs and AV/rigging service deposits
Prepare and distribute daily event reports to stakeholders
Utilize Microsoft Office Suite, Adobe Acrobat, and AutoCAD for planning and reporting
Engage with data and technology to support informed decision-making
Manage Momentus/NetSuite for event work order tracking
Generate and collect event estimates for event-related charges
Ensure accurate submission of billable charges to Finance Department
Inform clients of event-related charge changes for transparency
Support revenue forecasting and ensure procurement compliance
Deliver white-glove service from pre-event planning through post-event wrap-up
Respond promptly to client, exhibitor, and attendee issues
Collaborate on emergency preparedness and risk mitigation protocols
Maintain understanding of culinary offerings and banquet standards
Champion sustainability and promote green event practices
Complete post-event debriefs to support continuous improvement
Lead internal and external meetings for alignment and operational readiness
Mentor Event Coordinator through coaching and knowledge sharing
Collaborate with Food & Beverage provider to ensure coordination and service delivery
Perform other event-related responsibilities as assigned

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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