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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $60,000.00 - $75,000.00
Work Schedule
Standard Hours
Flexible
Benefits
competitive salary
Incentive eligibility
Health Insurance
Vision Insurance
Dental Insurance
Paid Time Off
Paid holidays
Paid sick leave
401(k) employer match
Short term disability insurance
long term disability insurance
basic life insurance
voluntary life insurance
Paid certification
Paid industry memberships
Job Description
Cohera is a distinguished company based in Nashville, Tennessee, operating within the dynamic and fast-paced event management and hospitality industry. Known for its professional and client-focused approach, Cohera prides itself on delivering exceptional destination management services that cater to a diverse range of clients including high-touch and large-scale programs. The company emphasizes excellence, innovation, and quality, making it a leading choice for organizations seeking comprehensive event planning, logistics, and execution services. With an emphasis on collaboration, leadership, and a supportive team environment, Cohera offers career opportunities for individuals passionate about creating memorable experiences and who thrive in a client-centric setting.... Show More
Job Requirements
- Bachelor’s degree or equivalent experience
- Minimum six years of progressive event management experience in DMC, agency, or hospitality
- Minimum three years in the DMC industry specifically
- Proven ability to manage multi-day events and diverse client portfolios
- Strong knowledge of budgeting, forecasting, and profitability
- Exceptional leadership and team development capabilities
- Proficient in contract negotiation and vendor management
- Excellent communication and interpersonal skills
- Strategic thinker capable of actionable planning
- Experienced in executive communication and presentations
- Skilled multitasker with solid decision-making skills
- Ability to build and maintain client, vendor, and stakeholder relationships
- Willingness and ability to travel
- Proficient with Microsoft Office and adaptable to CRM systems like Salesforce and Dayforce
- Ability to work both independently and collaboratively in a fast-paced environment
- Physical ability to perform administrative tasks, move within workspaces, occasionally lift up to 30 pounds
- Ability to adapt to changing work conditions and demonstrate discretion
- Commitment to company values of honesty and integrity
- Must be legally eligible to work and pass any required background checks
Job Qualifications
- Six or more years of progressive event management experience in a DMC, agency, or hospitality environment
- Three years of event management experience in the DMC industry
- Proven track record managing multi-day events and client portfolios
- Deep understanding of the DMC industry, large-scale event operations, and client lifecycle
- Expert-level knowledge of budgeting, forecasting, and profitability analysis
- Exceptional leadership, coaching, and team development skills
- Advanced understanding of contract negotiation and vendor management
- Exceptional communication and interpersonal skills
- Strategic thinker with the ability to translate vision into actionable plans
- Strong executive-level communication and presentation abilities
- High proficiency in multitasking, decision-making, and navigating ambiguity
- Skilled in relationship-building with clients, vendors, and internal stakeholders
- Solutions-oriented with the ability to work independently and as part of a team
- Ability to travel to other Cohera office locations by vehicle or airplane
- Advanced proficiency in Microsoft Office Suite and adaptable to CRM and other software such as Salesforce and Dayforce
- Knowledge of standard office equipment operation
Job Duties
- Lead all phases of event management including contracting, planning, budgeting, logistics, and on-site execution for assigned programs
- Serve as the primary point of contact for clients throughout the planning process and maintain communication during program dates and on-site
- Ensure program details meet client expectations while adhering to budgets, timelines, and company standards
- Conduct operational site inspections, planning visits, and walkthroughs
- Be onsite during program duration, maintaining flexibility and client communication
- Manage production of program materials including diagrams, manifests, run-of-show documents, schedules, permitting, and vendor confirmations
- Ensure programs meet profitability targets by tracking costs, managing profit and loss, and maintaining or growing profit margin
- Oversee billing in collaboration with Program Financial Manager
- Build and maintain strong client relationships through clear communication and problem-solving
- Support client experience from contracting through post-event follow-up ensuring satisfaction and repeat business
- Identify and sell potential upsell opportunities to increase profit margin and provide added value
- Complete post-program checklists including surveys and post-event communications
- Collaborate with Sales, Strategic Accounts, Design & Development, Creative Studio, and Vendors for program delivery
- Communicate successes and best practices to local leadership and teams
- Manage field staff assignments with Staffing Coordinator
- Assist across destinations and travel as needed to support operations
- Share best practices and support training efforts
- Foster a respectful and supportive team environment reflecting company values
- Participate in industry functions and hotel partner outings
- Manage vendor partners including contract negotiation and service quality maintenance
- Maintain knowledge of local venues, transportation, entertainment, restaurants, and program resources
- Develop and maintain professional communications with vendors, industry partners, and clients
- Conduct post-event debriefs and provide feedback on vendor performance
- Work as a productive team member with initiative and creativity
- Deliver quality service in a fast-paced environment
- Make independent decisions and complete work within time parameters
- Develop innovative ways to improve products and services
- Respond quickly to changing circumstances and be receptive to new ideas
- Act with honesty and integrity
- Give and accept feedback constructively
- Fulfill client expectations diligently
- Perform additional duties as assigned
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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