Event Manager - Hilton Baltimore Inner Harbor

Baltimore, MD, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $60,000.00 - $65,000.00

Work Schedule

Standard Hours

Flexible

Benefits

Medical insurance

Mental Health Resources

Paid Time Off

Travel discount

Parental leave

debt-free education

401k plan

Job Description

The Hilton Baltimore Inner Harbor is a prestigious full-service hotel ideally positioned near Baltimore's scenic Inner Harbor and adjacent to Oriole Park at Camden Yards. This property boasts direct connectivity to the Baltimore Convention Center via a covered pedestrian sky bridge, offering over a million additional square feet of event space. The Hilton Baltimore features 757 well-appointed guestrooms and more than 100,000 square feet of flexible meeting and event space, with its largest room spanning 26,712 square feet. The hotel is renowned for delivering exceptional guest experiences and hosting a wide array of events ranging from intimate meetings to large-scale... Show More

Job Requirements

High school diploma or equivalent
Minimum of one year experience in event management at a hotel of similar or larger size
Strong understanding of hotel catering and client event planning
Proficiency in coordinating logistics through Banquet Event Order (BEO) process
Ability to manage multiple groups and events simultaneously
Excellent communication skills
Availability to work flexible hours including early mornings and late evenings
Strong organizational and multitasking abilities
Ability to resolve conflicts and negotiate effectively

Job Qualifications

Minimum of one year experience in event management at a hotel of similar or larger size
Strong understanding of hotel catering and client event planning
Skilled in coordinating logistics through Banquet Event Order (BEO) process
Ability to manage multiple groups and events simultaneously in a fast-paced environment
Excellent communication and interpersonal skills
Proven ability to maintain client relationships and exceed expectations
Strong problem-solving and negotiation skills
Knowledge of event management systems and hotel operations
High school diploma or equivalent
Proficiency in Microsoft Office and related software

Job Duties

Organize, plan and prioritize duties by developing plans and goals
Communicate timely with internal and external clients via telephone, email, written documents or in person
Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations
Demonstrate knowledge of job systems, products, systems and processes
Resolve conflicts and negotiate with others while handling complaints, settling disputes and resolving grievances and conflicts
Sell and influence both internal and external clients
Make decisions and solve problems by analyzing and evaluating issues to determine the best solution
Ensure high quality service by communicating and assisting others to understand guest needs, providing direction and guidance, feedback and individual coaching when needed
Participate in customer site inspections and assist with the sales process as necessary
Perform other duties based on business needs
Maintain regular attendance

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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