Event Manager - Embassy Suites by Hilton Seattle Downtown Pioneer Square
Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $30.00 - $32.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Vision Insurance
Dental Insurance
Life insurance
Disability insurance
Mental Health Resources
Paid Time Off
Parental leave
Travel discount
401K Matching
debt-free education
Career growth opportunities
Employee Resource Groups
recognition programs
Daily Pay access
stock purchase program
Complimentary Meals
fitness facility access
Transportation reimbursement
Job Description
Embassy Suites by Hilton Seattle Pioneer Square is a distinguished hotel located just steps away from the iconic Lumen Field in Seattle. This property is renowned for its commitment to creating an award-winning culture that values its Team Members. As a part of the Hilton portfolio, the hotel benefits from the global prestige and standards associated with the Hilton brand, ensuring top-level service and hospitality. Team Members enjoy a friendly and supportive workplace environment, competitive health benefits, and numerous opportunities for career growth. Additionally, they have access to the exclusive Go Hilton travel discount program, which offers fantastic travel benefits.... Show More
Job Requirements
- high school diploma or equivalent
- minimum 2 years of experience in event management or related hospitality field
- excellent verbal and written communication skills
- proficiency with computer applications including Microsoft Office and scheduling software
- ability to manage multiple projects simultaneously
- strong organizational skills
- customer service orientation
- flexibility to work weekends, evenings, and holidays
- ability to handle conflict resolution and negotiate effectively
- legal authorization to work in the United States
Job Qualifications
- high school diploma or equivalent
- previous experience in event management or hospitality preferred
- strong communication and interpersonal skills
- proficiency with event management software and hotel systems
- ability to multitask and work under pressure
- excellent problem-solving skills
- demonstrated ability to build and maintain client relationships
- knowledge of sales techniques and revenue maximization strategies
- ability to work collaboratively within a team
- flexibility to work various shifts including weekends and holidays
Job Duties
- organize, plan and prioritize duties by developing plans and goals
- timely communication to internal and external clients via telephone, email, written documents or in person
- create and maintain relationships with clients to set and meet client expectations and deliver on those expectations
- demonstrate knowledge of job systems, products, systems, and processes
- resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts
- sell and influence both internal and external clients
- make decisions and solve problems by analyzing and evaluating the issues and determine the best solution
- ensure high-quality service by communicating and assisting others to understand the guest needs, providing direction and guidance, feedback and individual coaching when needed
- participate in customer site inspections and assist with the sales process as necessary
- perform other duties as necessary based on business needs
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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