Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $43,700.00 - $72,800.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Flexible Schedule
Employee Discounts
Job Description
ASM GLOBAL is a world-leading provider in the management of public assembly facilities, renowned for delivering premium event experiences across a wide range of venues including convention centers, stadiums, arenas, and performing arts centers. With a commitment to exceptional client service and operational excellence, ASM GLOBAL operates some of the most prestigious venues globally, enabling dynamic events that cater to diverse audiences. The company prides itself on its innovative approach and highly skilled teams that work harmoniously to create seamless and memorable gatherings. The David L. Lawrence Convention Center, located in Pittsburgh, is one such premier venue under ASM GLOBAL's... Show More
Job Requirements
- Bachelor's degree in hospitality, event planning, sports management or related field
- Minimum two years experience in managing conventions or trade shows with large attendance
- Ability to manage multiple conflicting priorities effectively
- Experience collaborating with unionized labor teams
- Excellent communication and organizational skills
- Ability to work flexible hours including long shifts, nights, weekends, and holidays
- Strong computer skills including word processing, spreadsheets, and event management software
Job Qualifications
- Bachelor's degree in hospitality, event planning, sports management or related field
- Two years of experience in convention or trade show operations and execution with attendance over 5,000
- Experience working with union labor such as audiovisual, stage hands, and production staff
- Strong verbal, written communication, and organizational skills
- Demonstrated leadership ability
- Self-motivation and ability to work independently or as part of a team
- Professional presentation and work ethic
- Proficient with Microsoft Word, Excel, Outlook, Ungerboeck, Social Tables, and 22 Miles software
Job Duties
- Advise and counsel clients on event details and logistics
- Gather and organize all pertinent event information such as agenda, labor, electrical, and security needs
- Respond to client inquiries or direct them to appropriate internal departments
- Communicate operational procedures, policies, rules, and deadlines to clients and service partners
- Quote prices for operational and labor services beyond the Event License Agreement
- Provide timely and clear communication of requirements to operational teams
- Process last-minute client changes and alert relevant internal departments
- Be present during event execution and serve as manager on duty
- Coordinate with finance on event invoicing
- Prepare and distribute detailed event documents to clients and internal teams
- Maintain documentation of contracts and correspondence
- Update and input information into sales account systems
- Prepare room diagrams and final event settlements
- Meet with internal departments and hold pre-event meetings
- Attend departmental meetings and perform duties assigned by the Director of Event Services
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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