Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $43,500.00 - $72,500.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Professional Development
Employee assistance program
Paid holidays
Worker's Compensation
Job Description
The Hampton Roads Convention Center (HRCC) is a premier event venue located in Hampton, Virginia. Managed by ASM Global, a world leader in venue management, HRCC offers comprehensive event services and state-of-the-art facilities designed to host a wide range of events from conventions and trade shows to corporate meetings and social gatherings. The center prides itself on delivering exceptional client experiences through dedicated staff and customized event solutions. The venue boasts flexible meeting spaces, modern technology, and professional support services that enable successful events tailored to client needs. HRCC's commitment to excellence, innovation, and safety makes it a preferred destination... Show More
Job Requirements
- Bachelor's Degree from an accredited four (4) year college or university
- One (1) to two (2) years related experience and/or training
- Or equivalent combination of education and experience
- Working knowledge of the principles of facility management, services and equipment for a similar facility
- Excellent organizational, planning and interpersonal skills
- Good written and verbal skills
- Ability to prioritize multiple projects
- Demonstrate problem-solving and communication skills
- Supervisory experience preferred
- Professional presentation, appearance and work ethic
- Ability to work under limited supervision and to interact with all levels of staff including management
- Ability to work long and irregular hours that may vary due to functions and may include day, evening, weekends and holidays
Job Qualifications
- Bachelor's Degree from an accredited four (4) year college or university
- One (1) to two (2) years related experience and/or training
- Or equivalent combination of education and experience
- Working knowledge of the principles of facility management, services and equipment for a similar facility
- Excellent organizational, planning and interpersonal skills
- Good written and verbal skills
- Ability to prioritize multiple projects
- Demonstrate problem-solving and communication skills
- Supervisory experience preferred
- Professional presentation, appearance and work ethic
- Ability to work under limited supervision and to interact with all levels of staff including management
- Ability to work long and irregular hours that may vary due to functions and may include day, evening, weekends and holidays
Job Duties
- Conducts pre-event meetings with clients and vendors
- Advises clients of set-up options, services, and additional expenses relating to their event
- Coordinates and provides clear, concise, and timely communication of event requirements to HRCC staff by preparing detailed work orders, floor plans, event staffing requirements, schedules and general instructions using industry specific software
- Maintains accurate and up-to-date information on each event, keeping the Senior Event Manager and the HRCC staff current on additions or changes
- Prepares event cost estimates and monitors final billing
- Monitors in-house set-up, acting as a liaison between clients and HRCC staff in order to ensure successful events
- Ensures the facilities equipment, physical set-up and labor provided meet the requirements of contractual agreements within the constraints of safety, health and fire code standards
- Coordinates activities with the various service contractors for assigned events
- Attends appropriate planning, organization and other event and facility related meetings
- Oversees events, maintaining close contact with clients, responding to and following up on client requests, concerns and problems
- Responds to common inquiries or complaints from customers on-site
- Rotates with other facility personnel to function as Manager on Duty
- Works independently, exercising judgment and initiative, while remaining flexible to adjust to situations as they occur
- Creates and distributes post event synopses to appropriate HRCC staff
- Maintains effective working relationships with employees, clients, exhibitors, customers and other encountered in the course of employment
- Works extended and/or irregular hours including nights, weekends and holidays as determined by event needs
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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