Event Manager

Richmond, VA, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Paid parental leave

short-term disability

Mental health care

Referral bonuses

Paid Time Off

Tuition Reimbursement

401K with company match

Job Description

White Lodging is a premier hospitality management company known for developing and operating a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants across some of the best cities to live in the United States. Established with a strong focus on exceptional customer service and enriching guest experiences, the company prides itself on fostering an environment where employees can thrive professionally and personally. By blending innovative hospitality practices with a commitment to quality, White Lodging has become a leader in delivering outstanding service in the hotel and event management space. The company’s dedication to diversity and inclusivity ensures a welcoming atmosphere for all employees, encouraging growth and high performance.

The Event Manager role at White Lodging is an exciting opportunity to join a dynamic team dedicated to creating memorable experiences for guests through seamless event execution. The successful candidate will serve as a critical link between the sales team and customers, managing all aspects of event coordination to guarantee an exceptional outcome. This role requires someone with exceptional communication skills, attention to detail, and the ability to manage multiple operational elements efficiently. Offering a full-time position with competitive salary and comprehensive benefits from day one, White Lodging supports its employees with medical, dental, vision insurance, and other perks such as paid parental leave and tuition reimbursement. The Event Manager will play a vital role in maximizing revenue through upselling enhancements while ensuring accuracy in forecasting and billing for food and beverage revenue associated with events. This is a great position for individuals passionate about hospitality who are eager to contribute to a company that values teamwork, customer satisfaction, and professional development.

Job Requirements

High school diploma or equivalent
Ability to work reliably and consistently
Occasional ability to lift up to 30 pounds
Customer service experience preferred
Strong communication and interpersonal skills
Willingness to learn and adapt in a fast-paced environment
Basic knowledge of food and beverage operations

Job Qualifications

Strong customer service skills
Attention to detail with a problem-solving mindset
Knowledge of menu planning, food preparation, banquets and event service operations
Ability to communicate effectively with sales and operations teams
Experience in sales, catering or banquets preferred but not required
Capability to manage multiple tasks efficiently
Proficiency in forecasting and billing accuracy

Job Duties

Act as a liaison between sales person and customer throughout the event process to ensure success of meetings and events
Maximize revenue opportunities with upsell enhancements
Ensure events run smoothly by communicating and coordinating with sales and various operations departments for execution of details
Conduct monthly forecasting of estimated food and beverage revenue
Ensure billing accuracy
Maintain a customer-focused attitude with a friendly demeanor
Manage event logistics and execution effectively