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Event Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $39,400.00 - $65,600.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee assistance program
Paid holidays

Job Description

The Hampton Roads Convention Center, located at 1610 Coliseum Drive, Hampton, Virginia, is a premier facility dedicated to hosting a wide range of events, from corporate meetings and exhibitions to social gatherings and large-scale conventions. Managed by Legends Global, a company renowned for its exceptional venue management services, the center aims to provide outstanding event experiences through state-of-the-art facilities and professional client support. The Hampton Roads Convention Center emphasizes quality service, client satisfaction, and adherence to safety regulations, making it a sought-after destination for event planners in the region. With its modern infrastructure and central location, it facilitates seamless coordination and execution of various events.

The role of Event Manager at the Hampton Roads Convention Center is a full-time, exempt position reporting directly to the Director of Sales & Event Services. This role is pivotal in ensuring the successful planning, organization, and execution of events hosted at the center. The Event Manager serves as the critical liaison between the clients and the facility, managing all aspects of event delivery while maintaining strict compliance with facility policies and contractual agreements. Responsibilities include conducting pre-event meetings with clients and vendors, advising on setup options and associated costs, and preparing detailed work orders and floor plans using industry-specific software. The Event Manager also monitors event setups to ensure safety and adherence to health and fire codes, coordinates with various service contractors, and oversees event activities, ensuring client satisfaction throughout the event lifecycle.

In addition to operational tasks, the Event Manager prepares cost estimates, monitors final billing, and provides post-event synopses to internal teams. The role demands strong organizational, communication, and problem-solving skills, along with the ability to work independently and under limited supervision. Flexibility in working hours is essential, as the position requires availability for evenings, weekends, and holidays depending on event schedules. This position is ideal for a professional with a bachelor's degree, experience in event or facility management, and a proactive approach to client service and event coordination. The Hampton Roads Convention Center encourages applicants from diverse backgrounds and promotes an inclusive workplace environment as an Equal Opportunity/Affirmative Action employer and Federal Contractor under VEVRAA.

Job Requirements

  • Bachelor’s degree or equivalent experience
  • One to two years related experience or training
  • Knowledge of facility management principles
  • Strong organizational skills
  • Good written and verbal communication skills
  • Ability to prioritize and manage multiple projects
  • Problem-solving and interpersonal skills
  • Ability to work flexible hours including nights, weekends and holidays

Job Qualifications

  • A Bachelor’s Degree from an accredited four (4) year college or university
  • One (1) to two (2) years related experience and/or training
  • Or equivalent combination of education and experience
  • Working knowledge of the principles of facility management, services and equipment for a similar facility
  • Excellent organizational, planning and interpersonal skills
  • Good written and verbal skills
  • Ability to prioritize multiple projects
  • Demonstrate problem-solving and communication skills
  • Supervisory experience preferred
  • Professional presentation, appearance and work ethic
  • Ability to work under limited supervision and to interact with all levels of staff including management
  • Ability to work long and irregular hours that may vary due to functions and may include day, evening, weekends and holidays

Job Duties

  • Conducts pre-event meetings with clients and vendors
  • Advises clients of set-up options, services, and additional expenses relating to their event
  • Coordinates and provides clear, concise, and timely communication of event requirements to HRCC staff by preparing detailed work orders, floor plans, event staffing requirements, schedules and general instructions using industry specific software
  • Maintains accurate and up-to-date information on each event, keeping the Senior Event Manager and the HRCC staff current on additions or changes
  • Prepares event cost estimates and monitors final billing
  • Monitors in-house set-up, acting as a liaison between clients and HRCC staff in order to ensure successful events
  • Ensures the facilities equipment, physical set-up and labor provided meet the requirements of contractual agreements within the constraints of safety, health and fire code standards
  • Coordinates activities with the various service contractors for assigned events
  • Attends appropriate planning, organization and other event and facility related meetings
  • Oversees events, maintaining close contact with clients, responding to and following up on client requests, concerns and problems
  • Responds to common inquiries or complaints from customers on-site
  • Rotates with other facility personnel to function as Manager on Duty
  • Works independently, exercising judgment and initiative, while remaining flexible to adjust to situations as they occur
  • Creates and distributes post event synopses to appropriate HRCC staff
  • Maintains effective working relationships with employees, clients, exhibitors, customers and other encountered in the course of employment
  • Works extended and/or irregular hours including nights, weekends and holidays as determined by event needs

Job Criteria

Experience

Mid Level (3-7 years)


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