Event Manager

The Cultural Programs department at the Visual and Performing Arts Center (VPAC) is a dynamic and vibrant part of an institution dedicated to fostering artistic expression and cultural enrichment through various events and performances. The department manages a range of event spaces and resources designed to accommodate a wide variety of artistic and community activities. As an integral part of this team, the department is committed to providing exceptional services for both performers and audiences, ensuring that all cultural events are executed smoothly and professionally to enhance the cultural fabric of the community.

The position responsible for managing the front-of-house operations and coordination within this context holds a pivotal role. This role involves answering inquiries regarding the availability of spaces managed by the Cultural Programs department, overseeing front-of-house activities including setups, ushers, concessions, merchandise, and custodial services, and providing initial estimates to clients. The individual in this role will be directly reporting to the Director of the Visual and Performing Arts Center (VPAC) and will supervise front-of-house leads and event coordinators. With a minimum requirement of two years of experience in managing and coordinating events and theater front-of-house operations, this position demands a professional who is highly organized, communicative, and adept at multitasking within a fast-paced, arts-focused environment.

This role requires a deep understanding of volunteer management principles, supervisory skills, and proficiency in event planning and administrative procedures. Knowledge of Microsoft Office, web-based volunteer recruiting and scheduling software, and front-of-house theater management is essential. The ideal candidate will demonstrate strong verbal and written communication skills, public speaking ability, and competencies in managing multiple projects simultaneously. The position also requires physical demands that include the ability to lift up to 35 pounds and work varied hours including evenings, weekends, and holidays. This flexible schedule reflects the nature of the performing arts industry, where events often occur outside standard business hours.

Beyond the operational responsibilities, this role supports the broader mission of the Visual and Performing Arts Center by ensuring that all events are staffed adequately by volunteers and personnel, that venue setups meet the needs of diverse performances and activities, and that patrons receive an exceptional experience. The position also entails evaluating volunteer programs, implementing changes for improvements, and ensuring compliance with institutional training and policies. This makes it a critical position in maintaining the organizational effectiveness and community engagement of the Cultural Programs department.