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Event Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid parental leave
short-term disability
Mental health care
Unlimited referral bonuses
Paid Time Off
Tuition Reimbursement
401(k) with Company Match

Job Description

White Lodging is a distinguished hospitality company renowned for developing and operating an impressive portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants located in some of the most desirable cities to live in across the United States. With a firm belief in the profound impact of hospitality, White Lodging is dedicated to creating environments where both guests and associates flourish. The company places a strong value on fostering an inclusive and supportive culture that encourages growth and personal development, helping associates to bring their best selves to their roles. White Lodging's commitment to excellence and customer service has earned it a respected reputation in the hospitality industry, making it an ideal employer for those passionate about making meaningful connections and unforgettable experiences for guests.

The Event Manager position at the Otis Hotel Austin represents a vital role within the White Lodging family, focusing on the seamless execution of meetings and events. As an Event Manager, you will serve as the essential link between sales personnel and clients throughout the event planning and execution process, ensuring every detail meets the highest standards of quality and satisfaction. This role involves maximizing revenue opportunities through strategic upselling and enhancing event experiences, alongside coordinating with multiple departments such as sales, catering, and operations. The position requires a keen eye for detail, exemplary customer service skills, and the ability to manage complex logistics effectively. Additionally, the Event Manager is responsible for conducting monthly forecasts on food and beverage revenue and ensuring billing accuracy, highlighting the importance of financial acumen alongside operational expertise.

This employment opportunity offers a supportive working environment with comprehensive benefits starting from day one, including medical, dental, and vision insurance through a PPO plan. Moreover, you will enjoy paid parental leave, short-term disability, free mental health care services, and generous paid time off with rollover options. The company also supports continuous learning and professional development by offering tuition reimbursement and incentivizes employee referrals with unlimited bonuses. Retirement planning assistance is provided through a 401(k) plan with company match. White Lodging is dedicated to diversity, equity, and inclusion, ensuring that all associates are valued and empowered within the workplace. Joining the Otis Hotel Austin team means being part of a forward-thinking hospitality leader that not only prioritizes guest experience but also invests in the wellbeing and career growth of its employees.

Job Requirements

  • A smile and customer service skills
  • Attention to detail with a make it right mindset
  • Knowledge of menu planning, food preparation, banquets and event service operations
  • Ability to work reliably and consistently
  • Occasionally lift up to 30 pounds
  • Experience in sales, catering or banquets preferred but not required

Job Qualifications

  • Customer service skills
  • Knowledge of menu planning, food preparation, banquets and event service operations
  • Experience in sales, catering or banquets preferred but not required
  • Ability to work reliably and consistently
  • Attention to detail with a make it right mindset

Job Duties

  • Act as a liaison between salesperson and customer throughout the event process to ensure success of meetings and events
  • Maximize revenue opportunities with upsell enhancements
  • Ensure events run smoothly by communicating and coordinating with sales and various operations departments for execution of details
  • Conduct monthly forecasting of estimated food and beverage revenue
  • Ensure billing accuracy

Job Criteria

Experience

Entry Level (1-2 years)


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