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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $42,000.00 - $52,000.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
flexible schedule
Job Description
The Central Florida Zoo & Botanical Gardens is a renowned zoological park dedicated to the conservation, education, and enjoyment of animals and their habitats. Located in Central Florida, this institution serves as both a community resource and a premier destination for families, animal lovers, and environmental advocates. The Zoo offers a wide variety of exhibits and programs designed to foster appreciation for wildlife and encourage conservation efforts. At its core, the Central Florida Zoo & Botanical Gardens strives to create memorable experiences that inspire guests to connect with nature and support its mission of preserving endangered species and their environments.Show More
Job Requirements
- Must be a minimum of 18 years old
- Must provide a negative drug test result
- Must be able to work flexible hours including weekdays, weekends, holidays, and evenings
- Must have strong communication and interpersonal skills
- Ability to problem-solve and adapt to high-pressure situations
- Must be able to work independently and collaboratively
- Must possess a valid Florida State Driver’s License
- Physical ability to lift up to 75 pounds
- Must be able to perform physical tasks including standing, walking, climbing, and driving
- Must be able to respond kindly and courteously to inquiries
- Must be able to prepare clear written reports
Job Qualifications
- A bachelor’s degree or greater in a related field
- Previous experience in event management
- Strong communication and interpersonal skills
- Ability to problem-solve and adapt in fast-paced environments
- Excellent organizational and multitasking skills
- Ability to work both independently and as part of a team
- Experience in non-profit or fundraising events preferred
- Understanding of event permitting and regulatory compliance
- Knowledge of Association of Zoo & Aquariums standards is a plus
- Experience planning educational children’s activities is a plus
- Experience with Canva or similar design tools is a plus
Job Duties
- Be an ambassador for the Zoo at all times
- Supervise, mentor, and be an example for all Events Team members
- Provide operational leadership and support strategic leadership over the Events department
- Hold department meetings to ensure proper communications
- Compose training SOPs, checklists, and materials
- Provide new hires with uniforms and safety materials
- Teach, support, and inspire continuing education
- Review and approve bi-weekly payroll timecards
- Delegate tasks strategically
- Accurately document employee and guest incidents
- Participate in the Site Manager Program
- Train team members to ensure the highest guest satisfaction
- Partner to prepare budgetary recommendations
- Work with internal and external groups to define event goals
- Staff volunteers for each event
- Create all event signage with marketing
- Manage sponsors and vendor partnerships
- Maintain a calendar of events and plan long term
- Negotiate agreements with providers
- Promote events effectively
- Prepare event programs
- Oversee pre-event and on-site communications
- Conduct post-event follow up
- Provide post-event analysis and budget recaps
- Lead strategic event meetings
- Prepare monthly departmental recap for the Board of Trustees
- Establish schedules and task assignments
- Oversee procurement and catering requests
- Maintain public performance licenses
- Identify event risk and planning strategies
- Ensure speakers and entertainers follow protocols
- Deliver professional guest service
- Establish communication protocols
- Develop processes for efficiency and response times
- Maintain professional relationships
- Adhere to all policies and procedures
- Perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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