Event Manager

Lucky Strike Entertainment, previously known as Bowlero Corp, is a leading location-based entertainment platform with over 360 locations across North America. The company specializes in delivering unforgettable experiences through bowling, amusement activities, water parks, and family entertainment centers. As a major player in the entertainment industry, Lucky Strike Entertainment also owns the Professional Bowlers Association, a prestigious media property with millions of bowling fans worldwide. The company prides itself on creating vibrant environments filled with exciting events, games, and social gatherings that bring people together for fun and memorable moments.

The role of an Event Operations Manager at Lucky Strike Entertainment promises a dynamic and rewarding career for those passionate about creating exceptional event experiences. This position offers an outstanding opportunity to combine a love for event planning, hospitality, and guest satisfaction in a fast-paced entertainment setting. As an Event Operations Manager, you will oversee a team of Event Hosts, ensuring that every event runs smoothly and leaves guests delighted. You will be responsible for managing event setups, coordinating with sales and operations teams, and fostering strong client relationships to guarantee every event exceeds expectations. Additionally, you will leverage guest feedback to drive continuous improvements, ensuring repeat bookings and long-term client loyalty.

The Event Operations Manager will report directly to the center's General Manager, contributing to the center's overall success by skillfully managing staff, schedules, and event logistics. This role requires excellent organizational skills, outstanding communication abilities, and a genuine dedication to providing exceptional guest service. Flexibility is a must, as work shifts include weekends, holidays, and extended hours to meet event demands. Compensation ranges from $26.00 to $29.00 per hour plus commission, along with performance-based incentives and a comprehensive benefits package that includes healthcare coverage and other perks. This role is ideal for motivated professionals who thrive in entertainment and hospitality environments and are eager to lead a team that delivers memorable event experiences.