
Job Overview
Employment Type
Full-time
Part-time
Compensation
Salary
Range $43,700.00 - $72,800.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
accident insurance
Pre-paid legal
critical illness insurance
Company matched 401K
FREE DOWNTOWN PARKING
Paid vacation
Paid sick leave
Paid holidays
Personal Days
Employee events
Job Description
ASM Global is a leading company in the management of publicly assembled facilities worldwide, renowned for providing exceptional event experiences. The company is recognized for its innovative approach to venue management and dedication to delivering outstanding service at a variety of high-profile events. Located at the David L. Lawrence Convention Center in Greater Pittsburgh, ASM Global manages some of the most exciting and prestigious events in the region, including annual conventions, sporting events, public shows, celebrity galas, and exclusive gatherings. The organization prides itself on its commitment to operational excellence and customer satisfaction, making it an ideal workplace for professionals passionate about event management and hospitality. ASM Global offers a dynamic working environment where individuals collaborate as a team to create memorable experiences for guests. Employees benefit from a comprehensive package of perks such as day-one medical, dental, and vision benefits, as well as a variety of voluntary benefits including disability, accident coverage, pre-paid legal assistance, critical illness insurance, and a company-matched 401k plan. Additional advantages include free downtown parking, paid vacation, sick leave, holidays, personal days, and engaging employee events throughout the year. Some benefits are exclusive to full-time employees, while part-time staff members also enjoy access to numerous perks. The Events Manager role at ASM Global, based in the David L. Lawrence Convention Center, is a vital position that focuses on ensuring client satisfaction by coordinating and managing all operational aspects of events. This position requires hands-on involvement during event execution, acting as the primary contact for clients and internal departments to ensure smooth setup, operation, and closeout of all events. Flexible working hours, including extended shifts during weekends, nights, and holidays, are an essential part of the role. Candidates will have the opportunity to work in a fast-paced, rewarding environment where attention to detail, multitasking, and leadership skills are highly valued. The Events Manager engages with clients to advise and guide them through event logistics, manage internal resources, and communicate effectively with various departments to meet event needs. The position also involves financial coordination related to event invoicing and requires expertise in preparing detailed event documentation, room diagrams, and final event settlements. The role demands physical stamina to stand for extended periods and walk up to 10 miles during event days, with activities occurring inside and outside the facility in varying seasonal conditions. ASM Global is committed to diversity and encourages applications from women, minorities, individuals with disabilities, and protected veterans. The company is an Equal Opportunity/Affirmative Action employer and a VEVRAA Federal Contractor, striving to provide an inclusive workplace for all employees.
Job Requirements
- Two years' experience in convention or trade show operations with large attendance
- bachelor's degree in hospitality, event planning, sports management, or related field required
- experience working with unions such as audio visual, stagehands, production, and setup staff
- ability to manage many conflicting priorities simultaneously
- strong leadership abilities
- excellent verbal, written communication, and organizational skills
- self-motivated and capable of working independently or in interdisciplinary teams
- professional presentation and work ethic
- computer proficiency including word, excel, Microsoft outlook, Ungerboeck, Social Tables, and 22 Miles
- must be able to work long hours, weekends, nights, and holidays
- physical stamina to stand for long periods and walk up to 10 miles during event days
- ability to multitask in a fast-paced environment
Job Qualifications
- Bachelor's degree in hospitality, event planning, sports management, or related field
- two years' experience in convention or trade show operations with attendance over 5,000
- experience working with unions such as audio visual, stagehands, production, and setup staff
- ability to manage multiple conflicting priorities
- demonstrated leadership skills
- excellent verbal, written communication, and organizational skills
- self-motivated and able to work independently or in teams
- professional presentation, appearance, and work ethic
- proficiency in word, excel, Microsoft outlook, Ungerboeck, Social Tables, and 22 Miles software
Job Duties
- Advise, guide, counsel, and meet with clients regarding event details and logistics
- gather and organize event information such as agenda, meeting room, labor, electrical, and security needs
- respond to client inquiries by providing information or directing to appropriate departments
- advise clients and service partners on operational procedures, policies, rules, regulations, and deadlines
- quote prices for additional operational and labor services
- communicate detailed requirements to operational departments clearly and timely
- process last-minute client changes and alert internal departments or contractors
- be present during event execution and serve as manager on duty
- coordinate with finance on event invoicing
- prepare and distribute event documentation
- maintain contracts and correspondence for definite sales
- update sales account information
- prepare room diagrams
- complete and review final event settlements
- meet with internal departments to discuss event requirements
- hold pre-event meetings with clients and departments
- attend departmental meetings
- perform duties assigned by the Director of Event Services
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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