
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $22.00 - $26.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
performance-based incentives
Competitive total rewards package
Healthcare coverage
flexible scheduling
Commission
Paid Time Off
Job Description
Lucky Strike Entertainment, formerly known as Bowlero Corp, stands as one of the leading location-based entertainment platforms in the world. With over 360 venues across North America, Lucky Strike provides a vibrant mix of activities ranging from bowling and arcade games to water parks and family entertainment centers, offering unique experiences that blend fun with social interaction. The company also owns the Professional Bowlers Association, a major league of bowling with a massive global fan base, reflecting its deep roots and influence in the bowling and entertainment sector. Committed to delivering unforgettable experiences, Lucky Strike is known for its lively atmospheres, exceptional guest services, and innovative entertainment solutions.
The Event Operations Manager position at Lucky Strike Entertainment presents an exciting opportunity for individuals who thrive in dynamic, guest-focused environments. This role is essential in orchestrating impeccable special events, ensuring every party is executed flawlessly and every guest leaves with memorable impressions. Reporting directly to the center’s General Manager, the Event Operations Manager leads a team of Event Hosts responsible for setting up event spaces, managing guest engagement, and ensuring the seamless execution of all event details. This position is ideal for someone with strong organization and leadership skills, who enjoys not only managing logistics but also creating a lively, engaging atmosphere.
The Event Operations Manager is pivotal in fostering an inviting environment that encourages repeat business by working closely with sales and operations teams. Building lasting relationships with event clients and responding proactively to guest feedback are critical to this role, ensuring continual improvement of both service quality and customer satisfaction. Candidates should expect a flexible working schedule that includes evenings, weekends, holidays, and extended hours as needed.
Compensation for this role ranges from $22 to $26 per hour plus commission, reflecting the value placed on this position within the company. Beyond financial rewards, Lucky Strike offers a competitive total rewards package, which includes healthcare coverage and performance-based incentives, structured to attract and retain top talent in the industry.
In essence, this role is perfect for a hospitality professional who is passionate about event management and thrives in a fast-paced, entertainment-driven environment. If you have a proven track record in team leadership, event planning, and customer service within the hospitality or food and beverage sectors, this is your chance to join a world-class team dedicated to creating extraordinary guest experiences and unforgettable events.
By joining Lucky Strike Entertainment, you become part of a company that values innovation, excellence, and the spirit of fun — a place where your career can truly strike success while you help craft moments that guests cherish forever.
The Event Operations Manager position at Lucky Strike Entertainment presents an exciting opportunity for individuals who thrive in dynamic, guest-focused environments. This role is essential in orchestrating impeccable special events, ensuring every party is executed flawlessly and every guest leaves with memorable impressions. Reporting directly to the center’s General Manager, the Event Operations Manager leads a team of Event Hosts responsible for setting up event spaces, managing guest engagement, and ensuring the seamless execution of all event details. This position is ideal for someone with strong organization and leadership skills, who enjoys not only managing logistics but also creating a lively, engaging atmosphere.
The Event Operations Manager is pivotal in fostering an inviting environment that encourages repeat business by working closely with sales and operations teams. Building lasting relationships with event clients and responding proactively to guest feedback are critical to this role, ensuring continual improvement of both service quality and customer satisfaction. Candidates should expect a flexible working schedule that includes evenings, weekends, holidays, and extended hours as needed.
Compensation for this role ranges from $22 to $26 per hour plus commission, reflecting the value placed on this position within the company. Beyond financial rewards, Lucky Strike offers a competitive total rewards package, which includes healthcare coverage and performance-based incentives, structured to attract and retain top talent in the industry.
In essence, this role is perfect for a hospitality professional who is passionate about event management and thrives in a fast-paced, entertainment-driven environment. If you have a proven track record in team leadership, event planning, and customer service within the hospitality or food and beverage sectors, this is your chance to join a world-class team dedicated to creating extraordinary guest experiences and unforgettable events.
By joining Lucky Strike Entertainment, you become part of a company that values innovation, excellence, and the spirit of fun — a place where your career can truly strike success while you help craft moments that guests cherish forever.
Job Requirements
- Bachelor’s degree
- 1 year+ management experience
- 2+ years banquet captain experience
- knowledge of food and beverage and hospitality industry
- proficiency in MS Office Suite and database software preferred
- knowledge of POS register systems
- flexible availability to work nights, weekends, and holidays
- strong communication and leadership skills
- ability to manage multiple tasks in a fast-paced environment
Job Qualifications
- Bachelor’s degree
- 1 year+ management experience
- 2+ years banquet captain experience
- knowledge of food and beverage and hospitality industry
- experience in event planning and execution
- proficiency in MS Office and database software
- knowledge of POS register systems
- excellent interpersonal and communication skills
- strong organizational and leadership abilities
Job Duties
- Host special events
- manage a team of event hosts
- oversee all setup of event areas
- work with sales and operations teams to create seamless event experiences
- build strong relationships with event clients
- ensure guest satisfaction exceeds expectations
- complete event reporting and use feedback for continuous improvement
- forecast events and schedule event staff
- counsel and discipline staff as per HR policies
- be available to work flexible shifts including weekends, holidays, and extended hours
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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