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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Paid vacation
sick leave
Holiday time
Life balance reimbursement
flexible schedules
Complimentary tickets
Vision Insurance
Dental Insurance
retirement savings
Job Description
Blumenthal Arts is one of the nation’s largest not-for-profit arts organizations dedicated to enriching and transforming the lives of the Charlotte community through exceptional artistic experiences. For over 31 years, Blumenthal Arts has been a leader in presenting top Broadway productions, positioning Charlotte as one of the nation’s top-ten touring markets. Beyond hosting award-winning Broadway shows, the organization plays a crucial role in shaping the future of the arts by developing new and original works and supporting both emerging and established artists. Blumenthal Arts proudly supports local talent, including its acclaimed Blumenthal Fellows and 16 resident companies that regularly perform... Show More
Job Requirements
- Bachelor’s degree in event or arts management or related field
- Minimum of 5 years experience in event or arts management
- Ability to learn organization’s software programs
- Strong multitasking and communication abilities
- Proficient in Microsoft Excel and Adobe Acrobat
- Excellent customer service skills
- Ability to adapt quickly and exercise sound judgment under pressure
- Strong attention to detail with proofreading skills
- Availability to work evenings and weekends
- Professional demeanor
Job Qualifications
- Bachelor’s degree in event or arts management or related field
- At least 5 years of experience in event or arts management
- Ability to learn BA’s software programs
- Ability to multi-task on various projects
- Strong communication skills
- Must be able to deliver excellent customer service over the phone, via email, and in-person
- Previous computer experience with excellent knowledge of Microsoft Excel and Adobe Acrobat
- Ability to think on their feet, adapt quickly under pressure, and exercise sound judgment in dynamic situations
- Must exercise a professional demeanor at all times
- Must be extremely detailed oriented and possess excellent proofreading skills
Job Duties
- Advance all general details of assigned events including, but not limited to, FOH policies, merchandise, travel, hotel, runner, payment information, and settlement
- Update Momentus with all relevant details
- Update Programming GM (presented events) or Venue Partner Manager (venue partner events) with any changes to anticipated event expenses, including staffing, tech labor, and equipment rental
- Work alongside other BA departments ensure event needs are met
- Coordinate with Food & Beverage Department on catering/hospitality needs and budgets
- Coordinate with Front of House Department on staffing needs i.e. merchandise seller or extra security
- Work with Ticketing and Marketing to answer client and artist questions and review sales data regularly
- Provide guidance and support to community and local Venue Partners that are unfamiliar with presenting at Blumenthal
- Ensure that all clients understand BA policies and procedures
- Coordinate with clients/artists and BA staff to execute auxiliary events including meet & greets, receptions, talkbacks, and pre and post-show events
- Manage the artist guest list, company holds, and co-pro holds
- Communicate with and facilitate needs of Co-Promote partner, as needed
- On-site management of assigned events
- Event Manager must be available at any time to manage the on-site needs of the show/artist or BA event staff
- Responds to unexpected challenges during events by applying problem-solving and critical thinking to ensure smooth execution
- Submit payment requests and create contracts as needed for runner (or other ground transportation), hotels, meal buy-out, etc.
- Review all invoices, labor reports, and box office statement once submitted by various departments to ensure accuracy
- VENUE PARTNER EVENTS: Create a detailed settlement which lists the event expenses and revenue and provide to clients and the Venue Partner Manager
- After events, update Momentus and complete post-event reports
- Other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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