
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $40,500.00 - $67,500.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k)
Tuition Reimbursement
employee hotel rates
Hybrid remote work
Job Description
Live! By Loews - Arlington, TX offers guests an unprecedented upscale experience that masterfully blends the excitement of sports and entertainment with first-class hospitality and luxurious amenities. This 302-room hotel is ideally situated between the Texas Rangers' new ballpark and the Dallas Cowboys' Stadium, providing guests with a prime location to enjoy the Arlington Entertainment District. Drawing visitors from around the world, the property features an infinity-edge pool, a stunning rooftop terrace, and floor-to-ceiling windows that present sweeping views of the vibrant surroundings, making it a landmark destination for travelers and locals alike.
Established as part of the renowned Loews Hotels brand, founded in 1960, Live! By Loews Arlington embodies the company’s commitment to delivering exceptional guest experiences through its welcoming and diverse team. Loews Hotels operates iconic hotels and resorts across the United States, focusing on crafting memorable experiences in iconic destinations with a deep dedication to guest satisfaction and employee development. The company's culture emphasizes growth, belonging, and inclusivity, valuing employees for their individuality and career goals while promoting a work environment that supports equality across all races, religions, genders, sexual orientations, national origins, veteran status, and disabilities.
The Event Manager role at Live! By Loews Arlington is central to delivering this vision through impeccable coordination and execution of various convention, meeting, and room-only event business. This is a bonus-eligible, hybrid-remote eligible position that offers competitive health and wellness benefits, a 401(k) plan with company match, paid sick days, vacation, holidays, tuition reimbursement, employee hotel rates, and more.
The Event Manager's responsibilities span from initial assignment of event files through the final payment processing, ensuring every detail meets client specifications and adheres to Loews’ high standards. This role requires robust collaboration with all hotel operating departments to guarantee flawless execution of group events and related guest services. By maintaining professional communications with clients and internal teams, the Event Manager helps build lasting relationships that encourage repeat business and contribute positively to the hotel’s overall success.
This position suits a creative problem solver who can navigate complex event logistics with flexibility and forward-thinking professionalism. The ideal candidate excels in managing multiple projects and deadlines while maintaining attention to detail without losing sight of the big picture. Effective communication, empathy, and leadership are crucial, as the Event Manager attends hotel meetings, coordinates pre-convention planning, and oversees group reservation metrics to ensure an outstanding guest experience from start to finish.
By joining Live! By Loews Arlington as an Event Manager, you become part of a dedicated team focused on creating memorable moments for guests and a supportive workplace for team members, with ample opportunities for training, career growth, and professional development in one of Texas’s most dynamic hospitality environments.
Established as part of the renowned Loews Hotels brand, founded in 1960, Live! By Loews Arlington embodies the company’s commitment to delivering exceptional guest experiences through its welcoming and diverse team. Loews Hotels operates iconic hotels and resorts across the United States, focusing on crafting memorable experiences in iconic destinations with a deep dedication to guest satisfaction and employee development. The company's culture emphasizes growth, belonging, and inclusivity, valuing employees for their individuality and career goals while promoting a work environment that supports equality across all races, religions, genders, sexual orientations, national origins, veteran status, and disabilities.
The Event Manager role at Live! By Loews Arlington is central to delivering this vision through impeccable coordination and execution of various convention, meeting, and room-only event business. This is a bonus-eligible, hybrid-remote eligible position that offers competitive health and wellness benefits, a 401(k) plan with company match, paid sick days, vacation, holidays, tuition reimbursement, employee hotel rates, and more.
The Event Manager's responsibilities span from initial assignment of event files through the final payment processing, ensuring every detail meets client specifications and adheres to Loews’ high standards. This role requires robust collaboration with all hotel operating departments to guarantee flawless execution of group events and related guest services. By maintaining professional communications with clients and internal teams, the Event Manager helps build lasting relationships that encourage repeat business and contribute positively to the hotel’s overall success.
This position suits a creative problem solver who can navigate complex event logistics with flexibility and forward-thinking professionalism. The ideal candidate excels in managing multiple projects and deadlines while maintaining attention to detail without losing sight of the big picture. Effective communication, empathy, and leadership are crucial, as the Event Manager attends hotel meetings, coordinates pre-convention planning, and oversees group reservation metrics to ensure an outstanding guest experience from start to finish.
By joining Live! By Loews Arlington as an Event Manager, you become part of a dedicated team focused on creating memorable moments for guests and a supportive workplace for team members, with ample opportunities for training, career growth, and professional development in one of Texas’s most dynamic hospitality environments.
Job Requirements
- Minimum one year of experience in event management, sales, or related experience in a full-service hotel environment or minimum two years of experience in guest-facing customer service and or hospitality role
- Knowledge of hotel operational departments
- Must be able to partner effectively with clients, guests, and all levels of hotel staff and management
- Proficient in Microsoft Office Suite including Excel, Word, PowerPoint, Outlook
- Delphi experience preferred
- Diagramming software experience preferred
- Must be able to work a flexible schedule, including weekends and holidays, as needed
Job Qualifications
- Minimum one year of experience in event management, sales, or related experience in a full-service hotel environment or minimum two years of experience in guest-facing customer service and or hospitality role
- Knowledge of hotel operational departments
- Proficient in Microsoft Office Suite including Excel, Word, PowerPoint, Outlook
- Ability to partner effectively with clients, guests, and all levels of hotel staff and management
- Delphi experience preferred
- Diagramming software experience preferred
- Ability to work a flexible schedule, including weekends and holidays, as needed
Job Duties
- Review all assigned group files including contracts and addenda for accuracy
- Lead client correspondence including facilitating all client communication and introduction to operational and vendor partners
- Build client relationships through maintenance of consistent, professional communication and support
- Outline all details of convention events in the form of Banquet Event Orders and other reports to provide timely information to hotel departments regarding set-up, purchasing, and scheduling needs
- Communicate all event details, deadlines, and key documents to clients, obtain approvals and ensure client understanding of event planning process
- Partner with and advocate for group reservation desk and group credit and billing departments regarding receipt and input of all group reservation and payment needs
- Prepare impactful group resumes containing all relevant event information needed for successful operational execution
- Distribute accurate and thoroughly detailed Banquet Event Orders and group resumes by established deadlines to appropriate hotel departments
- Determine event needs for pre-convention and other internal or guest facing planning meetings for all assigned groups, then coordinate and lead those meetings
- Maintain accuracy of booking information in Delphi, including blocking of space, food & beverage function details, attachment of signed key event support documents
- Accurately forecast and report out on group food and beverage spend
- Oversee group room block performance, and report out on rooms utilization
- Drive incremental banquet food and beverage and room rental revenue to achieve department budget goals
- Attend all relevant hotel meetings and presents where appropriate, including department, staff, resume review, and banquet event order meetings
- Other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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