Event Manager

Crowley, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $40,500.00 - $67,500.00

Work Schedule

Flexible

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

401(k)

Tuition Reimbursement

employee hotel rates

Hybrid remote work

Job Description

Live! By Loews - Arlington, TX offers guests an unprecedented upscale experience that masterfully blends the excitement of sports and entertainment with first-class hospitality and luxurious amenities. This 302-room hotel is ideally situated between the Texas Rangers' new ballpark and the Dallas Cowboys' Stadium, providing guests with a prime location to enjoy the Arlington Entertainment District. Drawing visitors from around the world, the property features an infinity-edge pool, a stunning rooftop terrace, and floor-to-ceiling windows that present sweeping views of the vibrant surroundings, making it a landmark destination for travelers and locals alike.

Established as part of the renowned... Show More

Job Requirements

Minimum one year of experience in event management, sales, or related experience in a full-service hotel environment or minimum two years of experience in guest-facing customer service and or hospitality role
Knowledge of hotel operational departments
Must be able to partner effectively with clients, guests, and all levels of hotel staff and management
Proficient in Microsoft Office Suite including Excel, Word, PowerPoint, Outlook
Delphi experience preferred
Diagramming software experience preferred
Must be able to work a flexible schedule, including weekends and holidays, as needed

Job Qualifications

Minimum one year of experience in event management, sales, or related experience in a full-service hotel environment or minimum two years of experience in guest-facing customer service and or hospitality role
Knowledge of hotel operational departments
Proficient in Microsoft Office Suite including Excel, Word, PowerPoint, Outlook
Ability to partner effectively with clients, guests, and all levels of hotel staff and management
Delphi experience preferred
Diagramming software experience preferred
Ability to work a flexible schedule, including weekends and holidays, as needed

Job Duties

Review all assigned group files including contracts and addenda for accuracy
Lead client correspondence including facilitating all client communication and introduction to operational and vendor partners
Build client relationships through maintenance of consistent, professional communication and support
Outline all details of convention events in the form of Banquet Event Orders and other reports to provide timely information to hotel departments regarding set-up, purchasing, and scheduling needs
Communicate all event details, deadlines, and key documents to clients, obtain approvals and ensure client understanding of event planning process
Partner with and advocate for group reservation desk and group credit and billing departments regarding receipt and input of all group reservation and payment needs
Prepare impactful group resumes containing all relevant event information needed for successful operational execution
Distribute accurate and thoroughly detailed Banquet Event Orders and group resumes by established deadlines to appropriate hotel departments
Determine event needs for pre-convention and other internal or guest facing planning meetings for all assigned groups, then coordinate and lead those meetings
Maintain accuracy of booking information in Delphi, including blocking of space, food & beverage function details, attachment of signed key event support documents
Accurately forecast and report out on group food and beverage spend
Oversee group room block performance, and report out on rooms utilization
Drive incremental banquet food and beverage and room rental revenue to achieve department budget goals
Attend all relevant hotel meetings and presents where appropriate, including department, staff, resume review, and banquet event order meetings
Other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)

Job Location

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