Event Manager

SET is a dynamic company specializing in the planning and execution of comprehensive group travel programs and events domestically and internationally. Renowned for delivering exceptional guest experiences, SET partners with premier hotels, transportation providers, venues, and merchandise vendors to create seamless, engaging, and memorable travel itineraries and event experiences. Through collaboration across sales, marketing, and finance teams, SET ensures a cohesive approach to event management and client satisfaction. The company prides itself on operational excellence, financial accountability, and a commitment to high-touch guest interaction that reinforces the brand’s reputation as a leader in the event and travel industry.

The Event Manager at SET plays a pivotal role in the full lifecycle of event management, covering everything from early-stage planning and vendor sourcing to onsite execution and final event reconciliation. This role requires careful coordination of multi-day programs that include transportation arrangements, hotel room block management, hospitality spaces, merchandise distribution, and client engagement strategies. As the primary face of the brand for guests, the Event Manager is expected to embody professionalism, enthusiasm, and a customer-centric approach, driving a smooth and delightful experience for all attendees.

In addition to their customer relations responsibilities, the Event Manager is deeply involved in financial oversight, working with budgets, processing invoices, and analyzing cost-saving opportunities without compromising the quality or scope of the programs. The role demands strong organizational skills to manage timelines, master checklists, and production schedules that keep events running efficiently. Detail orientation and problem-solving aptitude are crucial, as the Event Manager is tasked with ensuring compliance with local regulations, managing risk through thorough contract negotiation, and swiftly handling any onsite challenges.

This position also includes leadership responsibilities such as supervising event staff and volunteers, coordinating internal communications with marketing teams, and synthesizing post-event feedback into actionable recommendations to continually elevate the guest experience and operational effectiveness. The ideal candidate is a team player with a positive attitude and outstanding interpersonal skills, capable of juggling complex logistics while supporting the overall company objectives and client satisfaction metrics.

Overall, the Event Manager role at SET is a challenging and rewarding opportunity for a professional passionate about prestigious event production and travel coordination. It offers a chance to work in a collaborative environment where creativity, financial literacy, and exemplary service coalesce to produce outstanding group event experiences. This full-time position is ideal for someone with 3 to 7 plus years of relevant experience in event planning, hospitality operations, or related fields, seeking to grow their career with a respected and innovative organization.