Event Manager

21c Museum Hotels is a pioneering boutique hotel brand that uniquely integrates a multi-venue contemporary art museum with upscale lodging and chef-driven dining experiences. Known for its innovative fusion of the arts and hospitality, 21c Museum Hotels offers guests an immersive cultural environment where staying overnight is intertwined with artistic discovery and culinary excellence. Each property serves as a vibrant hub where artists, guests, and the community come together to experience thought-provoking contemporary art alongside exceptional service and amenities. With several locations across the United States, 21c Museum Hotels has carved a niche in the hospitality industry by crafting spaces that stimulate the senses and foster community engagement through art.

Joining 21c Museum Hotels means becoming part of a dynamic team known as 'the Flock,' where collaboration, creativity, and passion for guest experience are highly valued. The brand places a strong emphasis on saying 'YES' to guest needs and offering personalized service that leaves lasting memories. This creates an environment where career growth is encouraged, and employees are empowered to contribute meaningfully to the brand's unique mission.

The Event Manager role at 21c Museum Hotels is a critical leadership position that bridges event coordination with the brand's distinctive artful hospitality approach. Reporting to the Food & Beverage Director, this position oversees an event team of approximately 10 to 15 staff members responsible for executing both contracted and internal events across the hotel’s event spaces. The Event Manager takes ownership of all event aspects — from initial planning through flawless execution — ensuring client satisfaction, operational efficiency, and adherence to profitability goals.

This role involves close collaboration with Sales and Culinary teams to guide clients through every step of their event planning process, including menu development, venue setup, audiovisual arrangements, timelines, and decor. Creativity and innovation are key, as the Event Manager is expected to design unique event setups and menus that align with client vision while delivering memorable experiences that reflect 21c’s artistic ethos.

Operationally, the Event Manager manages event logistics, maximizes space utilization, and ensures that each event runs smoothly by supervising and training Event Captains, servers, and bartenders. The position requires strong communication skills to maintain excellent relationships with clients, vendors, and internal departments. The Event Manager also has financial responsibilities such as revenue reporting, budget tracking, payroll approval, and ensuring accurate accounting for event activities.

In addition to event execution, the Event Manager leads administrative tasks including maintaining event software databases, preparing banquet event orders (BEOs), coordinating weekly team meetings, managing inventory of banquet supplies, and supporting ongoing training and development initiatives. This comprehensive role demands advanced event planning knowledge, management skills, and a passion for hospitality and the arts.

Candidates should have at least two years of event planning or management experience and a preferred college degree. Physical requirements involve standing and walking for extended periods, carrying trays, and lifting up to 30 pounds. The Event Manager embodies 21c’s culture by enthusiastically promoting the hotel’s offerings and delivering exceptional guest experiences consistent with 21c’s service standards.

This full-time position offers a unique opportunity to work within a celebrated brand that is an equal opportunity employer, committed to fostering diversity and inclusiveness. The Event Manager becomes an essential part of 21c’s mission to create vibrant spaces where art and hospitality coalesce, and guests leave inspired by the entire experience.